Retail Operations Supervisor

2 weeks ago

Ontario, California, United States Tapestry Full time

Since its inception in 1993 with a selection of six essential handbags, Kate Spade New York has consistently embodied vibrancy, boldness, and optimism. Today, it stands as a global lifestyle brand that curates extraordinary items for everyday life, offering seasonal collections of handbags, apparel, jewelry, footwear, home decor, and more. Renowned for its rich heritage and distinctive brand identity, Kate Spade New York provides a unique perspective and celebrates communities of women worldwide who embrace their perfectly imperfect lifestyles.

As a proud member of the Tapestry portfolio, we are part of a global house of brands dedicated to pushing the boundaries of what is possible.

Position Title: Retail Operations Supervisor

The ideal candidate will utilize their expertise in retail to...

Client & Service Specialist:
Develop initiatives that drive business growth and foster customer loyalty.
Communicate and achieve store productivity goals, including sales metrics and customer engagement rates.
Ensure all team members complete the sales training program and cultivate strong product knowledge across all categories.
Model and oversee the sales environment, providing consistent coaching on the sales training process to guarantee exceptional customer service and sales performance.

Leadership and Talent Development:
Assist the Store Manager in achieving financial success through the enhancement of measurable outcomes that positively influence store performance.
Step into the Store Manager role during their absence.
Lead by example in achieving personal sales targets.
Educate the team on sales strategies, personal objectives, and measurable performance indicators, coaching them to maximize business outcomes.
Network within the community to ensure efficient filling of open positions with minimal disruption to business operations.
Conduct ongoing evaluations of employee performance.

Brand Equity Enhancement:
Comprehend and effectively communicate the Kate Spade New York brand aesthetic, philosophy, and lifestyle to both the sales team and customers.
Ensure adherence to brand and operational standards to maintain brand consistency.
Implement visual merchandising directives and uphold store presentation standards.
Relay merchandise performance, stock levels, business trends, and customer feedback to the Store Manager to enhance customer service and sales.

Operational Excellence:
Oversee and execute store opening and closing procedures, including cash handling, bank deposits, and securing the facility.
Assist the Store Manager in maintaining payroll budgets by managing schedules and making necessary adjustments based on business needs.
Monitor and uphold company policies and procedures with a focus on loss prevention to safeguard the company's inventory and assets.
Accurately manage all POS transactions to maintain inventory integrity.

The successful candidate will possess...

Professional sales development and outstanding interpersonal skills.
Strong leadership capabilities; effective communication with all organizational levels and clientele.
Aptitude for analyzing sales reports, identifying business trends, and responding swiftly to business needs.
Comfort in decision-making and conflict resolution within a team setting.
Proficiency in Windows-based software such as Excel, Word, and Outlook.

An exceptional candidate will have...

A minimum of 3 years of management experience in a comparable retail setting.
A college degree is preferred.
Prior experience in luxury goods is preferred.

Physical Requirements...

Availability to work the store schedule, including evenings and weekends.
Ability to stand for extended periods.
Able to safely lift boxes weighing up to 40 pounds.
Comfortable climbing ladders.

Our Competencies for All Employees

  • Courage: Provides direct, actionable feedback; addresses issues promptly and directly.
  • Creativity: Generates innovative ideas and connects previously unrelated concepts.
  • Customer Focus: Committed to meeting customer expectations and building effective relationships.
  • Dealing with Ambiguity: Adapts to change and handles uncertainty effectively.
  • Drive for Results: Consistently exceeds goals and pushes for high performance.
  • Interpersonal Savvy: Builds rapport and effective relationships across the organization.
  • Learning on the Fly: Quickly learns from new challenges and adapts to change.
Our Competencies for All People Managers
  • Strategic Agility: Anticipates future trends and develops innovative strategies.
  • Developing Direct Reports and Others: Encourages growth and development in team members.
  • Building Effective Teams: Fosters team spirit and collaboration.
Kate Spade is an equal opportunity and affirmative action employer, committed to hiring and developing the best talent. All employment decisions are based on qualifications related to the position's requirements, made without regard to any legally recognized protected basis.

Americans with Disabilities Act (ADA)
Tapestry, Inc. will provide reasonable accommodations for disabilities or religious beliefs.

Visit Kate Spade for more information.

Work Setup

BASE PAY RANGE $20.00 TO $29.75 Hourly
Click Here - U.S Kate Spade Store Compensation & Benefits

Req ID: 114091

  • Retail Operations Supervisor

    2 weeks ago

    Ontario, California, United States Tapestry Full time

    Job Title: Retail Operations Supervisor Key Responsibilities: As a Retail Operations Supervisor, you will be instrumental in driving initiatives that enhance customer loyalty and attract new clientele. Your role will involve: Communicating and achieving store productivity benchmarks, including metrics such as sales per hour and customer engagement...

  • Retail Operations Supervisor

    1 week ago

    Ontario, California, United States Tapestry Full time

    Company Overview: Since its inception in 1993, Kate Spade New York has established itself as a vibrant and optimistic global lifestyle brand. With a diverse range of products including handbags, apparel, jewelry, footwear, and home décor, the brand is recognized for its unique heritage and commitment to celebrating the individuality of women worldwide. As a...

  • Retail Operations Supervisor

    2 weeks ago

    Ontario, California, United States Tapestry Full time

    Company Overview: Since its inception in 1993, Kate Spade New York has embraced a vibrant, bold, and optimistic ethos. As a prominent global lifestyle brand, we specialize in crafting exceptional products for everyday life, offering a diverse range of seasonal collections that include handbags, apparel, jewelry, footwear, home décor, and more. Our rich...

  • Retail Operations Supervisor

    2 weeks ago

    Ontario, California, United States Tapestry Full time

    Company Overview: Since its inception in 1993, Kate Spade New York has established itself as a vibrant and optimistic global lifestyle brand. With a diverse range of products including handbags, apparel, jewelry, footwear, and home décor, the brand is known for its unique identity and commitment to celebrating the diverse lives of women worldwide. As a...

  • Supervisor (part-time) - Original Penguin

    2 months ago

    Ontario, California, United States Perry Ellis International - Retail Full time

    ABOUT THE COMPANY:Original Penguin is an American clothing line with roots in the 1950s and 60s, the brand specializes in clothing, footwear, and eyewear. Original Penguin embodies a mix of iconic American Sportswear with modern-minded style into a diverse range of products for a full lifestyle brand. Made for originals, by originals. SUMMARY:The Supervisor...

  • Facilities Operations Manager

    6 days ago

    Ontario, California, United States Qurate Retail Group Full time

    About the RoleWe are seeking a highly skilled and experienced Facilities Operations Manager to join our team at Qurate Retail Group. As a key member of our facilities team, you will be responsible for leading a team of maintenance mechanics to support 24/7 production operations.Key ResponsibilitiesLead a team of maintenance mechanics to ensure building and...

  • Retail Operations Leader

    2 weeks ago

    Ontario, California, United States Perry Ellis International Full time

    Position Overview:As a Retail Operations Leader, you will play a pivotal role in managing the daily functions of our store, ensuring optimal performance and customer satisfaction. ABOUT PERRY ELLIS INTERNATIONAL:Perry Ellis International is a renowned American fashion company that specializes in a diverse range of apparel, footwear, and accessories. Our...

  • Retail Full Time Supervisor-Ontario Mills, CA

    4 weeks ago

    Ontario, California, United States LEGO Group Full time

    Job DescriptionRetail Full Time SupervisorAre you ready to join one of the most trusted brands in the world?Join the LEGO Brand Retail team as a full-time Supervisor and be a role model as you provide a brand experience for our customers. This full-time Supervisor will provide training to enhance the team's ability to exceed our high standards of customer...

  • Logistics Operations Specialist

    2 days ago

    Ontario, California, United States NATIONAL RETAIL TRANSPORTATION Full time

    Job Summary:We are seeking a skilled Yard Switcher/Spotter Driver to join our team at National Retail Transportation. This role offers a home-daily schedule, typically Monday through Friday, with potential weekend work during peak seasons. We provide a competitive hourly rate with opportunities for overtime, as well as a comprehensive benefits package...

  • Molding Operations Supervisor

    2 weeks ago

    Ontario, California, United States Parco, LLC Full time

    Job OverviewPosition Summary:Parco, LLC is seeking a skilled and motivated individual to lead our tooling department, ensuring the implementation of advanced manufacturing practices and the development of innovative products. The Molding Operations Supervisor is responsible for overseeing all tooling functions, including mold design, fabrication, and...

  • Manufacturing Operations Supervisor

    2 weeks ago

    Ontario, California, United States BestPack Full time

    Job OverviewWe are looking for a skilled and dedicated Manufacturing Operations Supervisor to lead our production activities and ensure that our manufacturing processes operate efficiently and effectively. The Manufacturing Operations Supervisor will be tasked with organizing machine orders, liaising with various departments, and overseeing the production...

  • Assistant Store Leader

    6 days ago

    Ontario, California, United States Tapestry Full time

    About the RoleWe are seeking a highly skilled and experienced Assistant Store Leader to join our team at Tapestry. As a key member of our retail operations team, you will be responsible for driving business growth, leading a high-performing team, and delivering exceptional customer experiences.Key ResponsibilitiesBusiness Development: Develop and implement...

  • Site Operations Supervisor

    2 weeks ago

    Ontario, California, United States ManpowerGroup Global Inc. Full time

    Position Overview - Site Operations SupervisorRole SummaryThe Site Operations Supervisor plays a crucial role in overseeing the staffing requirements of our clients while fostering robust customer relationships.Location: On-SiteKey Responsibilities:Manage the temporary staffing needs of clients in collaboration with our recruitment team.Customize and enhance...

  • Facilities Operations Supervisor

    1 week ago

    Ontario, California, United States CTK USA, Inc. Full time

    Job OverviewPosition SummaryThe Facilities Operations Supervisor is tasked with overseeing the upkeep and functionality of the facility, infrastructure, and material handling equipment within the Fulfillment Warehouse. Key responsibilities include ensuring compliance with regulations, adherence to policies, managing cost controls, maintaining budgets, and...

  • Logistics Operations Supervisor

    2 weeks ago

    Ontario, California, United States Distribution Center Full time

    Job OverviewBenefits:Dental coverageEmployee perksHealth coveragePaid leaveVision coverageAbout Our Company:We are a dynamic and expanding Distribution Center seeking a Logistics Operations Supervisor to manage a team of approximately 50 personnel, including team leaders and associates. The ideal candidate is proactive and capable of working autonomously....

  • Parking Operations Supervisor

    2 weeks ago

    Ontario, California, United States ASM Global Full time

    Position Title: Parking Operations SupervisorDepartment: Parking/SecurityReports To: Director of Security/Parking ManagerClassification: Part-time/On-Call/Event based Compensation: $21.00 per hour Position Summary: The Parking Operations Supervisor is responsible for assisting facility guests by providing directions, information, and guidance in a courteous...

  • Nighttime Cleaning Operations Supervisor

    2 weeks ago

    Ontario, California, United States ASM Global Full time

    Position Title: Nighttime Cleaning Operations Supervisor Department: Operations Reports To: Housekeeping Manager Classification: Full time, Non-exempt Compensation: $29.00 an hour Position Summary: The Toyota Arena, a stunning venue managed by ASM Global, one of the leading property management firms, is in search of a Nighttime Cleaning Operations...

  • Flooring Operations Supervisor

    2 weeks ago

    Ontario, California, United States CentiMark Full time

    Join a Leading Commercial Flooring CompanyQuestMark, a prominent name in the commercial flooring industry, is seeking an experienced Operations Supervisor to oversee and coordinate the successful installation and completion of flooring projects.This role encompasses managing employee relations, ensuring the safety of all branch personnel, supervising job...

  • Logistics Operations Supervisor

    2 weeks ago

    Ontario, California, United States Acuity Brands Full time

    About UsAcuity Brands, Inc. (NYSE: AYI) is a leading industrial technology firm dedicated to utilizing innovative solutions to address challenges in various environments, including lighting and beyond. Our mission is to enhance the quality of life for our customers, communities, and the planet.Position OverviewWe are currently seeking an experienced...

  • Warehouse Operations Supervisor

    2 weeks ago

    Ontario, California, United States Clutter Full time

    About Clutter and Iron MountainAt Clutter, now integrated with Iron Mountain, we understand that effective work creates a positive impact for our clients, employees, and the environment. We are seeking dedicated individuals to enhance our operations and contribute to our mission of providing innovative storage solutions.Our collaboration with Iron Mountain...