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Assistant Store Leader

2 months ago

Ontario, California, United States Tapestry Full time
About the Role

We are seeking a highly skilled and experienced Assistant Store Leader to join our team at Tapestry. As a key member of our retail operations team, you will be responsible for driving business growth, leading a high-performing team, and delivering exceptional customer experiences.

Key Responsibilities
  • Business Development: Develop and implement business-driving initiatives to build repeat business and attract new customers.
  • Store Performance: Communicate and achieve store productivity targets, including sales per hour, customer traffic, and conversion rates.
  • Team Leadership: Lead by example, provide coaching and training to team members, and ensure they have the skills and knowledge to deliver exceptional customer service and sales.
  • Visual Merchandising: Ensure visual merchandising directives are implemented and store presentation standards are achieved and maintained.
  • Operational Excellence: Perform and supervise store opening and closing procedures, manage payroll budget, and maintain company policies and procedures.
Requirements
  • Experience: Minimum 3 years of management experience in a comparable retail environment.
  • Skills: Strong leadership qualities, excellent communication and interpersonal skills, ability to analyze sales reports and identify business trends.
  • Education: College degree preferred.
Competencies
  • Courage: Provides direct and constructive feedback to team members, takes ownership of problems, and makes decisions in a timely manner.
  • Customer Focus: Dedicated to meeting customer expectations, uses customer feedback to improve products and services, and establishes trust and respect with customers.
  • Drive for Results: Consistently exceeds goals, is bottom-line oriented, and pushes self and others for results.
About Tapestry

Tapestry is a global house of brands committed to innovation, inclusivity, and equity. We are proud to be an equal opportunity and affirmative action employer, and we value diversity and inclusion in all aspects of our business.