Xfinity Field Sales Representative

3 weeks ago

Silver Spring, Maryland, United States Comcast Full time

Job Summary:

As a Sales Representative for Comcast Xfinity Services, you will be responsible for promoting and selling Comcast's products and services to individual customers and multiple dwelling units through relationships with property management.

This role focuses on both individual sales and sales to multiple dwelling units, utilizing advanced knowledge of Comcast's products and services as well as sales process experience to maximize sales and effectively work assigned turf.

Core Responsibilities:

  • Demonstrate an advanced knowledge of Comcast products, promoting and selling offerings to individual customers by knocking every door within assigned territory.
  • Display thorough and recent competitive knowledge of features, benefits, product differences, pricing, and campaigns for video, high-speed internet, voice, and XFINITY Home.
  • Evaluate individual customers' existing and potential product needs and make recommendations.
  • Communicate effectively with customers, increasing their understanding of Comcast products and pricing models as well as competitive advantages over other service providers.
  • Evaluate competitive offers and frame responses to show the benefits of Comcast.
  • Operate independently, creating and executing turf management plans without assistance, utilizing experience-based sales techniques.
  • Meet and exceed sales goals as established by local market, independently establishing and organizing daily sales activities.
  • Generate business through established and approved methods of lead generation, implementing effective sales closing techniques to ensure product installation goals are achieved.

Requirements:

  • Must meet the physical requirements of the job, including the ability to walk and/or travel door-to-door for considerable distances in all types of weather conditions.
  • Where applicable, obtain and maintain any credentials and/or licenses necessary to sell and/or design alarm systems as required by law.
  • Regular, consistent, and punctual attendance, with the ability to work nights and weekends, variable schedules, and overtime as necessary.

Comcast Values:

  • Own the customer experience, thinking and acting in ways that put customers first, giving them seamless digital options at every touchpoint, and making them promoters of our products and services.
  • Know your stuff, being enthusiastic learners, users, and advocates of our game-changing technology, products, and services, especially our digital tools and experiences.
  • Win as a team, making big things happen by working together and being open to new ideas.
  • Be an active part of the Net Promoter System, a way of working that brings more employee and customer feedback into the company, by joining huddles, making call backs, and helping us elevate opportunities to do better for our customers.
  • Drive results and growth, respecting and promoting inclusion and diversity, and doing what's right for each other, our customers, investors, and our communities.

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