Customer Service Coordinator
1 week ago
Job Summary
We are seeking a highly skilled Customer Service Coordinator to join our team at Spindrift. As a key member of our operations department, you will play a critical role in ensuring the timely and accurate processing of customer orders.
Key Responsibilities:
- Coordinate outbound shipments with warehouses, freight partners, and internal supply chain team to ensure shipments are executed on time and in full.
- Track outbound shipments to verify timely fulfillment, delivery, and invoice creation.
- Maintain effective communication with Sales team and customers to resolve issues/challenges.
- Work with Accounting team to ensure any finance related issues (e.g., order discrepancies, credit holds, pricing, etc.) are addressed and resolved as needed.
Requirements:
- A minimum of 2 years of experience in customer service or outbound logistics is required.
- Candidate must possess excellent problem-solving skills and be able to work independently in a fast-paced environment.
- Bachelor's degree in Business, Finance, or related discipline is preferred.
Compensation and Benefits:
The salary for this position is $55,000 per year, with opportunities for growth and professional development. We offer a comprehensive benefits package, including medical, dental, and vision insurance, as well as a 401k retirement savings plan.
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