Service Engineer for Precision Machinery

2 weeks ago


Lincolnshire, Illinois, United States Georg Fischer Full time

Key Responsibilities

  • Execute the setup and maintenance of machinery and related equipment.
  • Carry out preventive and corrective maintenance tasks of significant complexity with minimal technical support according to the provided technical guidelines.
  • Detect issues and implement corrective measures during the initial product lifecycle.
  • Evaluate and address application challenges of moderate complexity, collaborating with Applications on more intricate matters to enhance application expertise.
  • Diagnose machining issues on components by assessing regular test cuts as per technical specifications.
  • Assist in urgent situations such as 'Customer Alert' or 'Hot Customer' by supplying relevant technical information for problem resolution and providing ongoing status updates to all stakeholders.
  • Offer technical support to Field Service Engineers regarding critical and complex challenges.
  • Facilitate training sessions for team members and clients on the safe operation, upkeep, and preventive maintenance of machinery and associated equipment.
  • Act as a communication bridge between the client and the organization to ensure effective service delivery.
  • Timely complete all necessary reports in accordance with service department protocols.
  • Comply with the Service Department Code of Conduct Guidelines.
  • Maintain consistent communication with the Diagnostics Team and Advanced Technical Support Department to receive assignments and relay updates.
  • This role will support the Regional Service Manager in supervising the activities of less experienced Field Service Engineers.

Essential Qualifications

  • Associate's Degree in mechanical and/or electrical engineering from an accredited institution; over 6 years of relevant experience in a manufacturing or machine tool environment; or a suitable combination of education and experience.
  • Proficiency in utilizing test equipment and familiarity with EDM and/or Milling Machines.
  • Extensive experience with pneumatic, hydraulic, electrical, mechanical, and computer systems.
  • Knowledge of Heidenhain Control, including i530/i620/i640, and experience with 5-axis kinematic setup/3D rotation is required.
  • Ability to interpret technical drawings and schematics.
  • Experience with Fanuc Control and tuning of Heidenhain Control is advantageous.
  • Expertise in the use of test equipment and comprehensive knowledge of milling machines and related products.
  • Proficient in Microsoft Office applications including Word, Excel, and PowerPoint.
  • Familiarity with Great Plains or similar software solutions.
  • Professional demeanor with strong communication and presentation abilities.
  • A dedicated commitment to delivering exceptional customer service.

Employee Benefits

  • Clear vision and purpose: 'We are a sustainability and innovation leader providing superior customer value' is our guiding vision.
  • Our mission: 'Becoming better every day - since 1802' inspires our daily endeavors.
  • Focus on sustainability and innovation: We are committed to high sustainability and innovation objectives. Join us in striving for a sustainable future.
  • Comprehensive learning resources: At GF, we offer development opportunities for all employees, including global learning tools and specialized training courses.
  • Excellent career prospects: As a global company, GF provides numerous opportunities for career advancement, supported by a dedicated talent management process.

About Us

GF Machining Solutions stands as the premier provider of machine tools, diverse technical solutions, and services for manufacturers of precision molds and tooling, as well as tightly toleranced, precision-machined components. Our key sectors include aerospace, automotive, medical, energy, information and communications technology (ICT), and electronics.

Equal Opportunity Employer

We are committed to providing accommodations for individuals with disabilities and veterans in the application process.



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