Branch Operations Specialist

1 week ago


Batavia New York, United States Tompkins Community Bank Full time
Job Summary

We are seeking a highly skilled Branch Operations Specialist to join our team at Tompkins Community Bank. This role will be responsible for supporting the efficient and accurate paying and receiving function, as well as supporting the consumer sales and service function of the branches.

Key Responsibilities
  • Perform internal branch assessments to ensure proper implementation and adherence to established policies and procedures.
  • Provide support in the development of branch policies and procedures.
  • Test new products and services.
  • Review daily teller balancing and identify areas for improvement.
  • Monitor and track branch cash to ensure that limits are within company policy.
  • Participate in Assistant Branch Manager/Customer Service Representative and Teller Supervisor meetings.
  • Mentor new employees.
  • Respond to inquiries and requests for information.
Requirements
  • A High School Diploma or GED.
  • A minimum of three (3) years' experience in a branch position with some experience as a Customer Service Specialist.
  • Notary License.
  • Proficient PC skills (Microsoft Word and Microsoft Excel), proficient interpersonal relations and communicative skills.
Benefits
  • Medical
  • Dental
  • Vision
  • 401(k) Match
  • Profit Sharing
  • Paid Time Off
  • 11 Holidays
  • Tuition Reimbursement
  • Free Parking
EEO Statement

Tompkins Community Bank is committed to a policy of Equal Employment Opportunity with respect to all team members and applicants for employment and a work environment free from discrimination based on race, color, religion, sex, sexual orientation, transgender status, gender non-conformity, gender identity, gender expression, national origin, age, marital status, domestic violence victim status, disability, predisposing genetic characteristics, military or veteran status or status in any group protected by federal, state, or local law.



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