Bilingual Insurance Customer Service Representative

1 day ago


West Palm Beach, Florida, United States Estrella Insurance Full time
Job Summary

We are seeking a highly skilled Insurance Customer Service Representative to join our team at Estrella Insurance. As a key member of our organization, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.

Key Responsibilities:

  • Conduct thorough interviews with clients to gather information for insurance quotes.
  • Analyze client needs and negotiate coverage limits to provide tailored solutions.
  • Process payments and calculate policy changes for existing clients.
  • Run reports to identify opportunities for retention and growth.
  • Coordinate with clients to obtain necessary documentation.

Requirements:

  • Previous experience in insurance, sales, or related fields.
  • Strong conflict resolution skills and excellent negotiation abilities.
  • Excellent written and verbal communication skills.
  • Ability to work under deadlines and maintain attention to detail.

About Estrella Insurance:

We are a dynamic and growing insurance company dedicated to providing exceptional service to our clients. If you are a motivated and customer-focused individual with a passion for insurance, we encourage you to apply for this exciting opportunity.



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