Bilingual Customer Service Representative

20 hours ago

West Palm Beach, Florida, United States Sherwin-Williams Full time
About the Role

As a Bilingual Customer Service Specialist, you will play a vital role in delivering exceptional customer experiences in our stores and online. You will be responsible for providing top-notch service to our customers, answering their questions, and helping them find the right products and solutions.

Key Responsibilities
  • Provide excellent customer service in a fast-paced retail environment
  • Answer customer questions and concerns in a professional and courteous manner
  • Help customers find the right products and solutions to meet their needs
  • Process sales transactions accurately and efficiently
  • Build strong relationships with customers to drive sales and customer loyalty
  • Work collaboratively with store teams to achieve sales goals and maintain a positive store environment
Requirements
  • High school diploma or equivalent required
  • 1+ year of customer service experience in a retail environment
  • Ability to communicate effectively in Spanish and English
  • Strong problem-solving and conflict resolution skills
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system
What We Offer

As a Bilingual Customer Service Specialist at Sherwin-Williams, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for career growth and development. We are committed to providing a positive and inclusive work environment that values diversity and promotes employee well-being.

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