Bilingual Customer Service Representative

1 week ago


West Palm Beach, Florida, United States Florida One Insurance Full time
Job Title: Bilingual Customer Service Representative

At Florida One Insurance, we're seeking a highly skilled Bilingual Customer Service Representative to join our dynamic team. As a key member of our team, you'll play a vital role in delivering exceptional customer experiences and driving sales growth.

Key Responsibilities:
  • Provide top-notch customer service to clients via phone, email, and in-person interactions
  • Assess client needs and craft personalized solutions to meet their insurance needs
  • Present various insurance products and services to clients, ensuring they receive the best coverage at competitive rates
  • Process applications, handle claims, and update client records with precision and attention to detail
  • Participate in team meetings to stay up-to-date on new products, market trends, and sales strategies
Requirements:
  • Exceptional communication skills, with the ability to convey complex insurance concepts in a clear and relatable way
  • Strong problem-solving skills, with the ability to assess client needs and craft tailored solutions
  • Customer-centric mindset, with a focus on building lasting relationships and trust with clients
  • Strong organizational skills, with the ability to manage daily agendas, follow up on leads, and track sales metrics efficiently
  • Adaptability, with the ability to navigate the ever-changing insurance landscape
What We Offer:
  • Competitive salary range of $46,133 - $65,405 per year
  • Medical, Dental, Vision, Life Insurance, and Paid Time Off benefits
  • A dynamic and supportive work environment, with opportunities for growth and development

If you're a motivated and customer-focused individual with a passion for insurance, we encourage you to apply for this exciting opportunity to join our team at Florida One Insurance.



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