Bilingual Customer Service Representative
18 hours ago
We are seeking a highly skilled and bilingual Customer Service Specialist to join our team at Sherwin-Williams. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, responding to their inquiries, and resolving any issues in a timely and professional manner.
Key Responsibilities- Provide exceptional customer service to customers via phone, email, and in-person
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Work closely with wholesale and retail customers to determine their needs and provide solutions
- Stay up-to-date with product features and maintain high-quality and visual standards of products and store
- Meet sales goals and achieve excellent customer service
- Bilingual in English and Spanish (or other languages as required)
- Excellent communication and customer service skills
- Ability to work in a fast-paced environment and meet sales goals
- Basic computer skills and knowledge of customer service software
We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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