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Bilingual Insurance Customer Service Representative

1 month ago


West Palm Beach, Florida, United States Estrella Insurance Full time
Job Overview

We are seeking a highly skilled Insurance Customer Service Representative to join our team at Estrella Insurance. As a key member of our organization, you will play a crucial role in providing exceptional customer service and ensuring the satisfaction of our clients.

Key Responsibilities
  • Conduct thorough interviews with potential clients to gather information for insurance quotes.
  • Analyze and negotiate coverage limits to provide the best possible insurance solutions for our clients.
  • Process payments and calculate policy changes for existing clients.
  • Run reports to identify opportunities for growth and retention.
  • Coordinate with clients to obtain necessary documentation.
Requirements
  • Previous experience in insurance, sales, or a related field.
  • Strong negotiation and conflict resolution skills.
  • Excellent written and verbal communication skills.
  • Ability to work in a fast-paced environment and meet deadlines.

We are committed to providing a positive and inclusive work environment for all our employees. If you are a motivated and customer-focused individual with a passion for insurance, we encourage you to apply for this exciting opportunity.