Bilingual Customer Service Representative

3 days ago


Palm Bay, Florida, United States Florida One Insurance Full time
Customer Service Representative and Sales Insurance Agent

At Florida One Insurance, we're seeking a highly skilled and bilingual Customer Service Representative and Sales Insurance Agent to join our dynamic team. As a key member of our team, you'll play a vital role in delivering exceptional customer experiences and driving sales growth.

Key Responsibilities:

  • Engage with clients through inbound and outbound calls, providing personalized solutions and explaining insurance products
  • Assess client needs and offer tailored insurance solutions to meet their coverage requirements
  • Process new applications, handle policy changes, and renewals with accuracy and efficiency
  • Update client records and track sales metrics to maximize leads and sales opportunities
  • Participate in team meetings to stay up-to-date on new products and market trends

Requirements:

  • Excellent verbal and written communication skills in English and Spanish
  • Ability to listen attentively and assess client needs to provide personalized solutions
  • Strong organizational skills to manage daily agenda, prioritize tasks, and maintain thorough documentation
  • Flexibility and adaptability to navigate various customer inquiries and market trends
  • Positive attitude and a sense of fun to enhance team culture and customer experience

What We Offer:

  • Competitive salary ranging from $46,133 to $65,405 per year
  • Great benefits, including Medical, Dental, Vision, Life Insurance, and Paid Time Off
  • Opportunities for growth and professional development in a dynamic and supportive team environment

If you're a motivated and customer-focused individual with a passion for insurance and sales, we encourage you to apply for this exciting opportunity to join our team at Florida One Insurance.



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