Senior Help Desk Technician

7 days ago


Dublin, Ohio, United States Covetrus North America, LLC Full time
About the Position

Covetrus North America, LLC is seeking a Senior Help Desk Technician to join our IT team. As a key member of our technical support team, you will be responsible for providing expert-level technical assistance to end users, management, and infrastructure engineers.

Key Responsibilities
  • Provide advanced technical services and support for business operations, including software, hardware, and network-related issues.
  • Participate in routine system maintenance, including patching, access management, and change management.
  • Collaborate with vendors and stakeholders to resolve complex technical issues.
Requirements

To be successful in this role, you will need:

  • A degree in computer science or related field, or equivalent experience.
  • A minimum of 4 years of Help Desk or Desktop Support experience.
  • Strong problem-solving skills and attention to detail.
Salary and Benefits

We offer a competitive salary range of $70,000 - $90,000 per annum, depending on experience. Our comprehensive benefits package includes health insurance, retirement savings plan, and paid time off.


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