Enterprise IT Support Expert

4 days ago


Dublin, Ohio, United States Covetrus North America, LLC Full time
Job Description

As an Enterprise IT Support Expert, you will play a crucial role in ensuring the smooth operation of our IT systems and infrastructure. Your primary responsibilities will include:

Key Responsibilities
  • Providing advanced technical services and support for business operations, including warehouse management systems, contact centers, and retail store applications.
  • Developing and maintaining technical documentation and knowledge base articles.
  • Collaborating with stakeholders to identify and implement process improvements.
Requirements

To be successful in this role, you will need:

  • A degree in computer science or related field, or equivalent experience.
  • A minimum of 4 years of Help Desk or Desktop Support experience.
  • Excellent communication and interpersonal skills.
Salary and Benefits

We offer a competitive salary range of $75,000 - $95,000 per annum, depending on experience. Our comprehensive benefits package includes health insurance, retirement savings plan, and paid time off.



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