Director of Client Development and Growth

6 days ago

New York, New York, United States Publicis Groupe Full time

About the Role:

The Director of Client Development and Growth will play a key role in driving the growth and success of our clients within the affiliate marketing channel. This individual will be responsible for leading a high-performing team of account management professionals, developing and executing strategic initiatives to enhance the competitiveness of our managed services offering, and building trusted adviser relationships with advertisers and internal staff.

Key Responsibilities:

  • Lead and develop a high-performance team of 5-10 account management professionals in a fast-paced, detail-oriented, and team environment to ensure client teams successfully meet advertiser objectives.
  • Drive strategic initiatives to enhance the competitiveness of CJ's managed services offering and health of advertiser relationships.
  • Pitch CJ's products and solutions, manage client objections, and gain adoption to meet client business goals.
  • Lead pricing, contract renewal discussions, up-sell CJ solutions, and collaborate with internal partners on client retention efforts as needed.
  • Define platform feature and capability enhancements, actively participate as a product stakeholder on behalf of advertisers for new features and solutions.
  • Develop and manage financial plans and meet financial expectations for your portfolio of business.
  • Serve as a trusted adviser and collaborator in handling client objections, requests, and all complex issues that cannot be solved by account teams.

Requirements:

  • Bachelor's Degree or commensurate work experience.
  • 7+ years of experience working in a traditional marketing role, ideally digital performance marketing.
  • Ability to develop annual and quarterly plans and ensure successful execution of these plans across multiple client teams, delivering high-quality service and results to clients while delivering against CJ financial expectations.
  • Self-initiative and development - you are results-focused and eager to enhance your skills to take your career to the next level.
  • Proven leadership, staff management, and coaching skills.
  • Critical thinking and problem-solving - you are able to influence/develop/negotiate account strategies that incorporate affiliate attribution, consumer insights, and dynamic customer targeting.
  • Strong written and verbal communication skills.
  • Proficient knowledge of Microsoft suite of products, including Windows, Word, Excel, and PowerPoint.

About Us:

CJ Affiliate is the leader in Affiliate Marketing. We take pride in our innovative technology, comprehensive data solutions, and our people. We equip our teams with advanced tools, training, and career development opportunities to provide cutting-edge solutions, strategies, and support to deliver high-quality results for our clients. We work in an energetic, results-oriented, collaborative, team environment that recognizes exceptional performance.

What We Offer:

  • Competitive pay and comprehensive health coverage.
  • Endless opportunities to advance your career.
  • A collaborative and inclusive work environment.
  • A sense of belonging and community.
  • Flexible work arrangements and work-life balance.

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