Security Operations Supervisor

2 weeks ago


Miami, Florida, United States Allied Universal® Full time
Job Overview

Allied Universal, a premier provider of security and facility services across North America, is dedicated to offering fulfilling career opportunities that instill a sense of purpose. In a vibrant, diverse, and inclusive environment, you will be part of a team that cultivates a culture reflecting the communities and clients we serve. We provide comprehensive benefits including medical, dental, and vision coverage, life insurance, retirement plans, employee assistance programs, discounts, and more for most full-time roles.

Position Summary

We are currently seeking experienced Shift Supervisors for Security Operations.

As a Security Operations Supervisor, you will be responsible for protecting clients across various sectors, including Commercial Real Estate, Healthcare, Education, and Government. This role involves acting as a key link between the site supervisor, Account Manager/Field Operations Manager, and professional security personnel. You will oversee staff during your assigned shift, offering guidance, recognition, and necessary disciplinary actions within the approved empowerment range.

Compensation

Hourly Rate: $17

Location

Miami, FL

Employment Type

Full-Time: All Shifts Available

Benefits and Perks
  • Competitive Pay Options including DailyPay and WeeklyPay
  • Health insurance and 401k plans for full-time employees
  • Flexible scheduling to accommodate personal life goals
  • Ongoing paid training and opportunities for career advancement
  • Employee discounts at various restaurants, entertainment venues, and more
Essential Qualifications
  • Valid Florida Security License D License
  • 1-2 years of supervisory experience in security is required
Minimum Requirements
  • Must be at least 21 years of age
  • Proficient in using computers or tablets
  • Comfortable working outdoors in varying weather conditions for the entire shift
  • Ability to walk and stand for extended periods
  • High school diploma or equivalent, or 5 years of verifiable experience
  • Applicants will undergo a background investigation in compliance with all federal, state, and local laws
  • Drug screening may be required as part of the employment process
  • Licensing requirements may vary based on state and local regulations
Key Responsibilities
  • Oversee daily security operations at the assigned client site
  • Manage a team of security officers and site/shift supervisors, including hiring, scheduling, payroll, training, and development
  • Ensure high-quality security services are delivered to protect personnel and property
  • Establish and maintain effective relationships with clients and employees
  • Provide exceptional customer service by implementing safety and security protocols, site-specific policies, and emergency response actions when necessary
  • Respond to incidents and critical situations with a calm and solution-oriented approach
  • Conduct regular and random patrols of the premises
  • Adapt to varying working environments and conditions based on client needs
  • Demonstrate effective communication and interpersonal skills to interact professionally with all levels of personnel and the public
  • Prepare written reports and logs clearly and legibly
  • Understand and follow all operational procedures and instructions
  • Utilize technology effectively at client-specific sites
  • Handle both routine and crisis situations efficiently and calmly

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status, or any other characteristic protected by law.



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