Luxury Retail Security Supervisor

2 weeks ago


Miami, Florida, United States Allied Universal® Full time
Job Overview

Allied Universal, a premier provider of security and facility services in North America, offers fulfilling career opportunities that instill a sense of purpose. By joining our dynamic, diverse, and inclusive team, you will contribute to a culture that positively impacts the communities and clients we serve. We provide comprehensive benefits including medical, dental, and vision coverage, life insurance, retirement plans, employee assistance programs, and various discounts for most full-time roles.

Position Summary

We are currently seeking Security Site Supervisors for the Miami-Dade area.

As a Security Site Supervisor, you will be responsible for protecting clients across various sectors such as Commercial Real Estate, Healthcare, Education, and Government. This role serves as a vital link between the site supervisor, Account Manager/Field Operations Manager, and professional security personnel. You will oversee staff during your assigned shift, providing guidance, recognition, and necessary disciplinary actions within the approved framework.

Compensation: $19/hour

Schedule: Full Time, Wednesday to Sunday (10am-6pm)

Benefits and Perks:
  • Flexible Pay Options: DailyPay, WeeklyPay, etc.
  • Health insurance and 401k plans available for full-time employees
  • Flexible scheduling to accommodate personal life goals
  • Continuous paid training and opportunities for career advancement
  • Employee discounts through our perks program at various restaurants and entertainment venues
Essential Qualifications:
  • Must possess a valid Florida Security License D
  • 2-3 years of supervisory experience in security is required
Minimum Requirements:
  • Must be at least 21 years of age
  • Proficient in using a computer or tablet
  • Ability to work outdoors in varying weather conditions for the entire shift
  • Must be capable of standing and walking for extended periods
  • High school diploma or equivalent, or 5 years of verifiable experience
  • Background checks will be conducted in accordance with federal, state, and local laws
  • Drug screening may be required as a condition of employment
  • Licensing requirements may vary based on state and local regulations
Key Responsibilities:
  • Oversee daily security operations at the assigned client site
  • Manage a team of security officers and supervisors, including hiring, scheduling, payroll, training, and development
  • Ensure high-quality security services are delivered to protect personnel and property
  • Foster and maintain effective relationships with clients and employees
  • Coordinate support services to meet or exceed operational and financial objectives while delivering exceptional customer service
  • Ensure compliance with all reporting and contractual obligations
  • Communicate regularly with clients regarding any issues or program updates
  • Address escalated security concerns or emergencies as necessary
  • Perform additional management duties as assigned by leadership
  • Assist in staffing needs by collaborating with recruiters to identify and hire qualified candidates
  • Support staff development through performance management practices
  • Ensure employee grievances are addressed and personnel records are maintained accurately
  • Disseminate company policies and announcements effectively
  • Meet all contractual hours with minimal unbilled overtime
  • Conduct site-specific training and ensure compliance with corporate training standards
  • Maintain operational procedures and ensure availability of emergency reference materials
  • Manage uniforms, equipment, and supplies, ensuring proper inventory levels
  • Engage proactively with clients to meet their needs and ensure satisfaction
  • Utilize WinTeam for scheduling, billing, and reporting purposes
  • Enforce company policies as outlined in handbooks and memos

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status, or any other characteristic protected by law.



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