Security Operations Supervisor

2 weeks ago


Miami, Florida, United States Allied Universal® Full time
Job Overview

Allied Universal, a premier provider of security and facility services in North America, offers fulfilling career opportunities that instill a sense of purpose. In a vibrant, diverse, and inclusive environment, you will be part of a team that embodies a culture reflective of the communities and clients we serve.

Position Summary

As a Security Operations Supervisor - Family Housing, your role will be to protect and serve clients across various sectors, including Commercial Real Estate, Healthcare, Education, and Government.

The Security Operations Supervisor will act as a key link between the site supervisor, Account Manager/Field Operations Manager, and the professional security team. You will oversee personnel during assigned shifts, providing guidance, recognition, and necessary disciplinary actions within established parameters.

Compensation and Schedule

Hourly Wage: $19.50

Work Schedule: Sunday, 3pm - 11pm and Monday - Thursday, 7am - 3pm

Benefits and Perks
  • Competitive Pay Options including DailyPay and WeeklyPay.
  • Comprehensive health insurance and 401k plans for full-time employees.
  • Flexible scheduling to accommodate personal life goals.
  • Continuous paid training programs and opportunities for career advancement.
  • Employee discounts through our benefits program for various services and entertainment.
Essential Requirements
  • Must possess:
  • A valid driver's license.
  • A valid Florida Security License D.
Minimum Qualifications
  • 3+ years of experience in Residential Security.
  • 3+ years of experience in Customer Service.
  • 3+ years of Security experience is highly preferred.
  • Ability to screen residents and employees effectively.
  • Ensure unauthorized items are not brought onto the premises.
  • Secure all access points and conduct regular patrols.
  • Must be at least 21 years of age.
  • Proficient in using computers or tablets.
  • Comfortable working outdoors in varying weather conditions.
  • Ability to stand and walk for extended periods.
  • High school diploma or equivalent, or 5 years of verifiable experience.
  • Background checks and drug screenings are required as part of the hiring process.
  • Licensing requirements may vary based on state and local regulations.
Key Responsibilities
  • Oversee daily security operations at the assigned client site.
  • Manage a team of security officers and supervisors, including hiring, scheduling, and training.
  • Ensure high-quality security services to safeguard people and property.
  • Foster and maintain effective relationships with clients and employees.
  • Provide customer service by implementing safety and security protocols.
  • Respond to incidents and emergencies with a calm and solution-oriented approach.
  • Conduct regular and random patrols of the premises.
  • Adapt to varying working environments and conditions.
  • Demonstrate effective communication skills and professionalism at all levels.
  • Prepare written reports and logs in a clear and legible manner.
  • Utilize technology effectively at client-specific sites.
  • Manage both routine and crisis situations efficiently.
Equal Opportunity Employment

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status, or any other characteristic protected by law.



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