Security Operations Supervisor

2 weeks ago


Miami, Florida, United States Allied Universal® Full time
Job Overview

Allied Universal, a premier provider of security and facility services across North America, offers fulfilling career opportunities that instill a sense of purpose. In a vibrant, diverse, and inclusive environment, you will be part of a team that embodies a culture reflective of the communities and clients we serve.

Position Summary

As a Security Operations Supervisor - Family Housing, your role will be to protect and serve clients across various sectors including Commercial Real Estate, Healthcare, Education, and Government.

The Security Operations Supervisor will act as a key intermediary between the site supervisor, Account Manager/Field Operations Manager, and the security personnel. You will oversee staff during assigned shifts, providing guidance, recognition, and necessary disciplinary actions within the authorized empowerment range.

Compensation and Schedule

Hourly Wage: $19.50

Work Schedule: Sunday, 3pm - 11pm and Monday - Thursday, 7am - 3pm

Benefits

We offer a comprehensive benefits package, including:

  • Flexible Pay Options: DailyPay, WeeklyPay
  • Health insurance and 401k plans for full-time employees
  • Flexible scheduling to accommodate personal life goals
  • Ongoing paid training and opportunities for career advancement
  • Employee discounts through our benefits program at various restaurants and entertainment venues
Essential Requirements

Mandatory Qualifications:

  • Valid Driver's License
  • Valid Florida Security License D

Minimum Experience:

  • 3+ years in Residential Security
  • 3+ years in Customer Service
  • 3+ years in Security roles preferred
  • Ability to screen residents and employees effectively
  • Ensure unauthorized items are not brought onto the premises
  • Secure all entry and exit points
  • Conduct regular foot patrols of the property
  • Must be at least 21 years of age
  • Proficient in using computers or tablets
  • Comfortable working outdoors in various weather conditions
  • Capable of standing and walking for extended periods
  • High school diploma or equivalent, or 5 years of verifiable experience
  • Background investigation and drug screening as a condition of employment
Key Responsibilities
  • Oversee daily security operations at the assigned client site
  • Manage a team of security officers and supervisors, including hiring, scheduling, payroll, training, and development
  • Ensure high-quality security services to safeguard people and property
  • Foster and maintain effective relationships with clients and employees
  • Provide exceptional customer service through safety and security protocols
  • Respond to incidents and emergencies with a calm and problem-solving approach
  • Conduct regular and random patrols around the premises
  • Adapt to varying working environments and conditions
  • Demonstrate effective communication skills with all levels of personnel and the public
  • Prepare detailed reports and logs as required
  • Utilize technology effectively at client-specific sites
  • Manage both routine and crisis situations efficiently
Equal Opportunity Employer

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status, or any other characteristic protected by law.



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