Support Services Associate
2 weeks ago
Join Our Team at Food Processing Suppliers Association
Customer Support Position Available
We are seeking a committed and proactive individual to become a part of our team at the Food Processing Suppliers Association. In this role within the Customer Support department, you will be instrumental in enhancing sales prospects and delivering exceptional customer service.
Key Responsibilities:
- Establish and nurture professional relationships with sales teams and partners
- Process orders and generate quotations
- Address inquiries concerning product availability, pricing, and shipping details
- Follow up on quotes to optimize sales potential
- Oversee returns, claims, and warranty issues
- Assist in resolving customer problems effectively
- Support the processing of payment adjustments
Qualifications:
- Strong orientation towards customer service
- Capability to prioritize and handle multiple responsibilities
- Outstanding communication and interpersonal abilities
- Detail-oriented with strong follow-up skills
- Proficiency in Microsoft Office and email communication
- A genuine interest in personal and professional development within the organization
If you are a collaborative individual with a robust customer service focus and a passion for growth within a vibrant organization, we invite you to consider this rewarding opportunity at the Food Processing Suppliers Association.
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