Customer Service Representative MRO

2 weeks ago


Hialeah, Florida, United States Lufthansa Group Full time
Customer Service Support MRO Job Description

A great opportunity to gain entry into the aviation industry with the leading provider of aircraft maintenance, repair, overhaul and modification services and experience.

Main Responsibilities:

  • Handle all process-related customer inquiries, internal and external, being the interface within LHT, the accounts and other business partners.
  • Create cost estimates for non-contracted and out-of-contract repairs, process customers' approval.
  • Detect and invoice cases of mishandling, modification, and scrap.
  • Work independently on loans, sales, and 1:1 exchanges also originating other than the LHT Pool.
  • Responsible for TAT fulfillment, coordinate business units within LHT to meet customers' requirements.
  • Responsible for correct cost booking and in-time invoicing.
  • Monitor customer orders.
  • Initiate, coordinate, and track shipments in cooperation with LTL.
  • Work in and with various systems, such as E-bat, MAX-LRU, SAP, etc.

Requirements:

  • High school diploma/GED desirable.
  • College degree/vocational training desirable.
  • Bachelor Degree desirable.
  • Professional experience desirable.
  • 1-2 Years / MRO Customer Service.
  • English required.
  • German and Spanish desirable.
  • Knowledge in MRO Customer Service.
  • Knowledge in SAP, CSS Training or equivalent OJT.
  • MS office as user.
  • Excellent detail-oriented.
  • Excellent ability to work under pressure.
  • Excellent customer service.
  • Excellent commitment.
  • Must possess permit to work in the U.S.
  • Assessment screening.
  • Willingness to travel.
  • Constant time pressure.
  • High stress levels.
  • In accordance with rules, regulations, and given authorities.

What We Offer:

  • Flight privileges.
  • 15 Vacation Days.
  • 401k plan.
  • Commuter Benefits.
  • Education.
  • Employee Assistance Program.
  • Family Policy.
  • Flex Holidays.
  • Healthcare.
  • Life Insurance.
  • Long Disability.
  • Short Disability.
  • Up to 60 Sick Days.

How to Apply:

CV/Resume and Cover Letter required.

Relocation assistance not provided by the company.

Full vaccination against Covid-19 is a requirement.



  • Hialeah, Florida, United States Lufthansa Group Full time

    Customer Service Support MRO Job DescriptionA great opportunity to gain entry into the aviation industry with the leading provider of aircraft maintenance, repair, overhaul and modification services and experience.Main Responsibilities:Handle all process-related customer inquiries, internal and external, being the interface within LHT, the accounts and other...


  • Hialeah, Florida, United States Lufthansa Full time

    Job Title: Customer Service RepresentativeAre you looking for a challenging role in commercial operations? Do you have a passion for delivering exceptional customer service? We are seeking a highly motivated and organized Customer Service Representative to join our team at Lufthansa Technik Component Services LLC.Key Responsibilities:Handle customer...


  • Hialeah, Florida, United States Lufthansa Group Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Lufthansa Group. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients in the aviation industry.Key ResponsibilitiesHandle customer inquiries and resolve issues in a...


  • Hialeah, Florida, United States Lufthansa Full time

    Customer Service ManagerBecome a key player in our team and drive commercial success while providing expert customer support and consultation.Key Responsibilities:Independently manage commercial processing and operational handling of contracts to ensure cost-effectiveness.Identify and manage revenue opportunities within your scope of responsibilities,...


  • Hialeah, Florida, United States Lufthansa Full time

    Customer Service ManagerBecome a key player in our Customer Service team and drive commercial success while providing expert customer support and consultation.As a Customer Service Manager, you will be responsible for the commercial processing and operational handling of contracts, identifying and managing revenue opportunities, and advising customers on...


  • Hialeah, Florida, United States TD Bank Group Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at TD Bank Group. As a Customer Service Representative, you will be responsible for delivering a legendary customer experience while providing solutions and referrals for TD products and services to new and existing customers.Key...


  • Hialeah, Florida, United States Mosaic Companies Full time

    About the RoleMosaic Companies, LLC is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving any issues in a timely and professional manner.Key ResponsibilitiesProvide...


  • Hialeah, Florida, United States Mosaic Companies Full time

    Customer Service RepresentativeMosaic Companies, LLC is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Key Responsibilities:Provide timely and...


  • Hialeah, Florida, United States Schwarz Partners Full time

    Customer Service Representative Job DescriptionSchwarz Partners is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service, resolving customer complaints, and maintaining positive relationships with our customers.Key...


  • Hialeah, Florida, United States FastSigns Full time

    {"title": "Customer Service Representative", "description": "Key ResponsibilitiesAs a Customer Service Representative at FASTSIGNS, you will be the initial point of contact for current and prospective customers. Your primary goal is to provide exceptional customer service, ensuring timely delivery of finished orders and building long-lasting relationships...


  • Hialeah, Florida, United States Schwarz Partners Full time

    Customer Service Representative Job DescriptionSchwarz Partners is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service, resolving customer complaints, and maintaining positive relationships with our customers.Key...


  • Hialeah, Florida, United States FastSigns Full time

    Customer Service RepresentativeFASTSIGNS #172901 is seeking a full-time Customer Service Representative to provide exceptional customer experiences and support our sales team.Key Responsibilities:Provide top-notch customer service to current and prospective customersPrepare estimates, implement work orders, and determine project needs and solutionsEnsure...


  • Hialeah, Florida, United States JAY MARTINEZ - State Farm Agent Full time

    Job OverviewState Farm Insurance Agent located in Hialeah, FL is seeking a motivated and career-oriented professional to join their team as a Customer Service Representative.Key ResponsibilitiesProvide exceptional customer service, responding to inquiries and resolving issues in a timely and professional manner.Use a customer-focused approach to educate...


  • Hialeah, Florida, United States Schwarz Partners Full time

    About the Role:Schwarz Partners is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service, resolving customer complaints, and ensuring customer satisfaction.Key Responsibilities:Respond to customer inquiries and resolve issues...


  • Hialeah, Florida, United States Floor & Decor Holdings, Inc. Full time

    Job SummaryAs a Customer Service Representative at Floor & Decor Holdings, Inc., you will be the first and final interaction for our customers, providing exceptional customer service through greeting, checking out, handling returns, and performing basic cash office functions. This role requires a friendly and enthusiastic demeanor, with a focus on delivering...


  • Hialeah, Florida, United States Mosaic Companies Full time

    About the RoleMosaic Companies, LLC is seeking a highly skilled Customer Service Representative to join our team in Hialeah, FL. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Key ResponsibilitiesProvide timely and...


  • Hialeah, Florida, United States Florida One Insurance Full time

    Job Title: Bilingual Customer Service RepresentativeAt Florida One Insurance, we're seeking a highly skilled and multilingual Bilingual Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, handling customer inquiries, and resolving issues in a...


  • Hialeah, Florida, United States Rebel Full time

    Job Summary:The Customer Service Associate is a vital member of the Rebel team, responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers. As a Customer Service Associate, you will be the face of our company, representing our brand and values in all interactions.Key Responsibilities:Customer Service:...


  • Hialeah, Florida, United States Mosaic Companies Full time

    About the Role:Mosaic Companies, LLC is seeking a highly skilled Customer Service Representative to join our team in Hialeah, FL. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Key Responsibilities:Provide timely and...


  • Hialeah, Florida, United States Teleperformance USA Full time

    About the RoleWe are seeking a highly skilled Banking Customer Service Representative to join our team at Teleperformance USA. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving customer inquiries and issues, and working collaboratively with our team to achieve our...