Customer Service Representative
4 days ago
Job Summary:
The Customer Service Associate is a vital member of the Rebel team, responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers. As a Customer Service Associate, you will be the face of our company, representing our brand and values in all interactions.
Key Responsibilities:
- Customer Service: Greet and assist customers in a friendly and professional manner, responding to their needs and resolving any issues in a timely and effective manner.
- Product Knowledge: Maintain a thorough knowledge of our products and services, including features, benefits, and pricing, to provide accurate and helpful information to customers.
- Cash Handling: Accurately process customer transactions, handle cash, and operate a cash register with minimal errors.
- Store Maintenance: Maintain a clean and organized store environment, including the sales floor, stockroom, and restrooms, to ensure a positive shopping experience for customers.
- Inventory Management: Assist with receiving, stocking, and rotating merchandise, as well as maintaining accurate inventory levels to prevent stockouts and overstocking.
- Teamwork: Collaborate with other team members to achieve sales goals, resolve customer issues, and maintain a positive and productive work environment.
Requirements:
- Age: Must be at least 18 years old.
- Education: High school diploma or equivalent preferred.
- Communication Skills: Ability to communicate effectively in English, both verbally and in writing.
- Math Skills: Ability to perform basic arithmetic operations, including addition, subtraction, multiplication, and division.
- Physical Abilities: Ability to stand and walk for long periods, lift up to 30 pounds, and perform other physical tasks as required.
Benefits:
- Weekly Paychecks
- Medical, Dental, and Vision Benefits (Full-Time Employees Only)
- Paid Time Off (Full-Time Employees Only)
- Employee Assistance Program (Full-Time Employees Only)
- 401k Plan (Full-Time Employees Only)
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