Bilingual Customer Service Representative
3 days ago
At Florida One Insurance, we're seeking a highly skilled and multilingual Bilingual Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, handling customer inquiries, and resolving issues in a timely and professional manner.
Key Responsibilities:
- Provide exceptional customer service to clients via phone, email, and in-person
- Handle customer inquiries and resolve issues in a timely and professional manner
- Work closely with the sales team to ensure seamless customer experience
- Develop and maintain strong relationships with clients to drive customer loyalty and retention
- Stay up-to-date on product knowledge and industry trends to provide accurate and informed responses to customer inquiries
Requirements:
- Excellent communication and interpersonal skills
- Strong problem-solving and analytical skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Proficiency in English and Spanish (written and verbal)
- High school diploma or equivalent required; associate's or bachelor's degree preferred
What We Offer:
- Competitive salary and benefits package
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance
If you're a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity to join our team at Florida One Insurance.
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