Bilingual Customer Service Representative

3 days ago


Hialeah, Florida, United States Florida One Insurance Full time
Job Title: Bilingual Customer Service Representative

At Florida One Insurance, we're seeking a highly skilled and multilingual Bilingual Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, handling customer inquiries, and resolving issues in a timely and professional manner.

Key Responsibilities:

  • Provide exceptional customer service to clients via phone, email, and in-person
  • Handle customer inquiries and resolve issues in a timely and professional manner
  • Work closely with the sales team to ensure seamless customer experience
  • Develop and maintain strong relationships with clients to drive customer loyalty and retention
  • Stay up-to-date on product knowledge and industry trends to provide accurate and informed responses to customer inquiries

Requirements:

  • Excellent communication and interpersonal skills
  • Strong problem-solving and analytical skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Proficiency in English and Spanish (written and verbal)
  • High school diploma or equivalent required; associate's or bachelor's degree preferred

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

If you're a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity to join our team at Florida One Insurance.



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