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Customer Service Representative

2 months ago

Hialeah, Florida, United States Schwarz Partners Full time

About the Role:

Schwarz Partners is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service, resolving customer complaints, and ensuring customer satisfaction.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Process customer orders and maintain accurate records
  • Communicate with suppliers and internal teams to ensure seamless order fulfillment
  • Provide support to the sales team and other departments as needed
  • Maintain a high level of customer satisfaction through effective problem-solving and communication skills

Requirements:

  • High school diploma or equivalent required
  • Experience in a manufacturing environment preferred
  • Proficient in Microsoft Office and data-entry skills
  • Excellent verbal and written communication skills
  • Bilingual (English/Spanish) and fluent in English

What We Offer:

  • Year-round employment for job stability
  • Rewarding retention bonus program
  • Exceptional pay and great affordable benefits
  • 10 Paid holidays, overtime pay, and vacation time
  • Significant opportunities for short-term and long-term advancement