Front Desk Coordinator

2 weeks ago


Marquand, Missouri, United States Five Star Senior Living Full time
Work with Purpose

At Five Star Senior Living, our team members are the heart of our mission to enrich and inspire the journey of life. We're committed to nurturing and advancing the lives of our residents, while also providing meaningful opportunities for personal and professional growth within a supportive culture.

The Opportunity

A Front Desk Coordinator in our community sets the tone for every visit, providing a welcoming atmosphere for everyone who enters. This role involves greeting guests, vendors, or anyone arriving, maintaining visitor logs, and communicating with visitors and those they are looking to visit with. The Front Desk Coordinator will also answer calls, route phone calls, provide information about the community, and assist with all inquiries made.

What You'll Do

Engagement
  • Initiate a warm and inviting greeting for everyone in the community
  • Determine a guest's needs quickly and direct them where to go
  • Answer phone calls or emails professionally and in a timely manner
Communication
  • Provide details about guests, their visitation, the community, and safety precautions during their visit
  • Ensure visitor logs, ID badges, and any security measures are followed by anyone within the community
  • Escalate issues, minor or urgent, to those who need to know
What You'll Bring

Experience & Education
  • High School Diploma or equivalent preferred
  • 1-year experience as a receptionist or similar, in a call-center, or administrative environment
  • Familiarity with Microsoft Office Suite, ability to create and organize documents
Resourcefulness
  • Proven ability to take initiative with tasks, especially with safety and sanitation
  • Compassion and caring nature, showing a strong desire to provide comfort to guests/residents
  • Working effectiveness for organization, with supplies, work areas, files, and electronic files


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