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Front Desk Supervisor

1 month ago

Marquand, Missouri, United States Aimbridge Hospitality Full time
Job Summary

The Front Desk Supervisor is responsible for providing exceptional guest service and ensuring a smooth hotel operation. This role requires strong communication and problem-solving skills, as well as the ability to work effectively in a fast-paced environment.

Key Responsibilities
  • Assist the Front Desk Manager in overseeing daily hotel operations
  • Provide excellent guest service and resolve any issues that may arise
  • Maximize room revenue and occupancy through effective sales and marketing strategies
  • Supervise and train front desk staff to ensure they are meeting Aimbridge Hospitality standards
  • Monitor and maintain accurate records of guest interactions and hotel operations
Requirements
  • At least 2-3 years of experience in a hotel or related field
  • High school diploma or equivalent required; college coursework in a related field is helpful
  • Previous supervisory experience is preferred
  • Must have a valid driver's license for the applicable state
  • Must be able to convey information and ideas clearly
  • Must be able to evaluate and select among alternative courses of action quickly and accurately
Benefits

Aimbridge Hospitality offers a competitive benefits package, including medical, dental, and vision coverage, short-term and long-term disability income, term life and AD&D insurance, paid time off, and an employee assistance program.