Regional Loss Prevention Manager

2 weeks ago

Columbus, Ohio, United States Chipotle Full time

CULTIVATE A BETTER WORLD

At Chipotle, we believe that fast food can be a positive experience. We are committed to transforming the fast-food landscape by engaging in meaningful conversations and supporting sustainable farming practices. Join us as we strive to enhance accessibility to better food for everyone.

THE OPPORTUNITY

As the Regional Loss Prevention Manager, you will collaborate with restaurant and field leadership to address issues related to fraud and workplace safety. This role involves conducting thorough investigations and interviews using various tools to resolve these challenges. Additionally, you will support the asset protection team to uphold best practices in cash handling and safety protocols.

WHAT YOU'LL DO

  • Oversee a range of internal theft and fraud investigations across restaurants, including cashier theft, burglaries, scams, inventory loss, and other forms of fraud.
  • Assist with safety and workplace violence incidents, including interviewing witnesses and affected employees, developing protection plans, implementing safety measures, and coordinating with law enforcement and private security.
  • Maintain detailed documentation of investigations and interviews in the designated case management system, ensuring evidence and statements are preserved according to policy.
  • Collaborate with law enforcement to investigate fraud and violence incidents.
  • Conduct Asset Protection Audits in restaurants to verify compliance with Chipotle's cash handling and security policies.
  • Enhance the capabilities of restaurant and field management through coaching and training to improve adherence to cash handling and security protocols, utilizing audit findings to identify trends.
  • Assist restaurants with requests for security personnel, camera installations, and alarm services as needed.
WHAT YOU'LL BRING TO THE TABLE
  • 3-5 years of experience in Loss Prevention, Asset Protection, workplace investigations, or Safety and Security.
  • Proficiency in both English and Spanish is highly preferred.
  • Experience with Wicklander Zulawski - Non-Confrontational Interview techniques.
  • Strong skills in MS Office applications including Excel, Word, PowerPoint, and Outlook, along with experience in video surveillance.
  • Excellent investigative and auditing skills, with the ability to communicate findings effectively to leadership.
  • Capability to conduct phone interviews and manage administrative tasks remotely.
  • Familiarity with case management software for tracking investigations.
  • Proficient in exception-based reporting (EBR) software to detect theft and fraud, with experience in behavioral threat assessment techniques.
  • Willingness to travel up to 50% of the time.
WHO WE ARE

Chipotle Mexican Grill, Inc. is dedicated to creating a better world by serving responsibly sourced, real food made with wholesome ingredients, free from artificial additives. With a presence in multiple countries, Chipotle is unique in that it owns and operates all its restaurants in North America and Europe. Our team is passionate about delivering exceptional guest experiences and is committed to leading the food industry through innovation and sustainable practices.

PAY TRANSPARENCY

The estimated base salary range for this position is $89,000 to $121,000 annually, with eligibility for annual cash bonuses and equity awards based on performance. Actual compensation may vary based on skills, experience, and education. Chipotle offers a comprehensive total rewards package, including medical, dental, and vision insurance, 401k, paid leave, and more.

Chipotle Mexican Grill is an equal opportunity employer that values diversity at all levels. We are committed to fostering a culture that champions diversity, ensures equity, and celebrates inclusion. All qualified applicants are encouraged to apply.

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