Resident Services Coordinator

3 weeks ago


Chicago, Illinois, United States HHDC Full time
Job Description

Overview

The Resident Services Coordinator plays a vital role in empowering residents to achieve housing success. This position requires a strong understanding of social services, community resources, and resident needs.

Key Responsibilities

  • Provide information and referrals to residents on available services, including housing, employment, education, and health and safety.
  • Develop and maintain relationships with community agencies and service providers to ensure residents receive the necessary support.
  • Conduct research to identify resident needs and develop strategies to address them.
  • Facilitate educational events and workshops to promote resident engagement and empowerment.
  • Collaborate with property management to resolve resident issues and improve overall living conditions.

Requirements

  • Bachelor's degree in social work or a related field.
  • Minimum three years' experience in social service delivery with elderly and/or family populations.
  • Excellent human service planning skills and ability to engage a broad spectrum of community members in planning efforts.
  • Strong background in working with low-income individuals, including those with addiction, mental, physical, and developmental disabilities.
  • Knowledge of sexual and domestic violence.
  • Group facilitation, conflict resolution, and mediation skills preferred.


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