Front Office Liaison Specialist

6 days ago


Rutland, Vermont, United States Rutland Regional Medical Center Full time
Job Description

We are seeking a highly skilled and compassionate Front Office Assistant to join our team at Rutland Regional Medical Center.

This role is responsible for providing exceptional patient care and support, ensuring that our patients receive the highest level of service from the moment they arrive at our clinic.

Key Responsibilities
  • Act as the initial point of contact for patients, families, and healthcare providers, responding to inquiries and addressing concerns in a timely and professional manner.
  • Collect and verify patient demographic, insurance, and clinical information to ensure accurate records and timely billing.
  • Communicate effectively with patients regarding visit preparations, diagnostic testing, and procedures.
  • Assist clinical staff as needed and perform administrative tasks to ensure efficient operations.
Requirements
  • High School diploma or equivalent.
  • Minimum 2 years secretarial experience or medical office training, including 1 year of patient or customer service experience.
  • Experience using a computerized health information system.
  • Excellent oral and written communication skills.
  • Strong knowledge of basic computer skills and moderate knowledge of medical terminology.
Compensation

The estimated salary for this position is $20.62 - $31.44 per hour, based on industry standards and location.



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