Front Desk Representative

3 days ago


Rockville, Maryland, United States Sheraton Rockville Full time
Job Title: Front Desk Agent

At Sheraton Rockville, we are seeking a highly skilled and customer-focused Front Desk Agent to join our team.

Job Summary:

The Front Desk Agent is responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience during their stay.

Key Responsibilities:
  • Respond to guest inquiries and requests in a timely and professional manner.
  • Process guest check-ins and check-outs efficiently, ensuring accuracy and attention to detail.
  • Manage guest room assignments, including room changes and upgrades.
  • Handle guest complaints and concerns in a diplomatic and empathetic manner.
  • Process guest payments and handle cash handling and credit policies.
  • Stay up-to-date on hotel policies, procedures, and promotions.
  • Collaborate with other hotel departments to ensure seamless guest service.
Requirements:
  • High school diploma or equivalent required.
  • Previous experience in a hotel or customer service role preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask.
  • Basic computer skills and knowledge of hotel software.
  • Ability to maintain confidentiality and handle sensitive information.
What We Offer:

As a Front Desk Agent at Sheraton Rockville, you will have the opportunity to work in a dynamic and supportive team environment, with opportunities for growth and development.

We offer a competitive salary and benefits package, as well as a fun and inclusive work culture.



  • Rockville, Maryland, United States Red Roof Full time

    **Welcome to Red Roof!****Job Summary**We are seeking a highly motivated and customer-focused Front Desk Representative to join our team. As a Front Desk Representative, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a smooth stay.**Key Responsibilities**Welcome and check-in...


  • Rockville, Maryland, United States Red Roof Full time

    **Welcome to Red Roof****Job Title:** Front Desk Rep**Job Summary:** We are seeking a highly motivated and customer-focused Front Desk Representative to join our team at Red Roof. As a Front Desk Representative, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a smooth stay for our...


  • Rockville, Maryland, United States Red Roof Full time

    **Welcome to Red Roof****Job Title:** Front Desk Rep**Job Summary:** We are seeking a highly motivated and customer-focused individual to join our front desk team as a Front Desk Representative. As a key member of our team, you will be responsible for providing exceptional guest service, ensuring a seamless check-in and check-out experience, and maintaining...


  • Rockville, Maryland, United States Sheraton Rockville Full time

    Job Title: Front Desk AgentJob Summary:We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Sheraton Rockville. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience during their stay.Key Responsibilities:Provide attentive and courteous...


  • Rockville, Maryland, United States Sheraton Rockville Full time

    Job Title: Front Desk AgentJob Summary:We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Sheraton Rockville. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable experience during their stay.Key Responsibilities:Provide attentive and courteous...


  • Rockville, Maryland, United States Sage Hospitality Full time

    Job Title: Front Desk AgentAbout the Role:We are seeking a highly organized and customer-focused Front Desk Agent to join our team at Sage Hospitality Group. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring a seamless experience from check-in to check-out.Key Responsibilities:Respond to...


  • Rockville, Maryland, United States Marriott International Inc Full time

    Job SummaryWe are seeking a skilled and enthusiastic Front Desk Agent to join our team at Marriott International Inc. As a Front Desk Agent, you will be responsible for delivering exceptional guest experiences and ensuring a smooth and efficient check-in and check-out process.Key ResponsibilitiesProcess guest arrivals and departures in a timely and...


  • Rockville, Maryland, United States Courtyard by Marriott Full time

    Key Responsibilities: Greet guests warmly and provide exceptional customer service Check guests in and out efficiently, ensuring accuracy of information Handle guest inquiries and resolve complaints promptly and professionally Assist with reservations and maintain accurate records Coordinate with housekeeping and maintenance to ensure guest satisfaction...


  • Rockville, Maryland, United States Marriott Full time

    Job Title: Front Desk AgentWe are seeking a highly motivated and customer-focused Front Desk Agent to join our team at Courtyard Rockville. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a smooth and enjoyable stay.Key Responsibilities:Process guest arrivals...


  • Rockville, Maryland, United States Sheraton Rockville Full time

    Job Title: Front Desk AgentAt Sheraton Rockville, we are seeking a highly skilled and customer-focused Front Desk Agent to join our team. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience during their stay.Key Responsibilities:Provide attentive and courteous service to...


  • Rockville, Maryland, United States Marriott International, Inc Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Front Desk Agent to join our team at Courtyard Rockville. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a smooth and enjoyable stay.Key ResponsibilitiesProcess guest arrivals and departures,...

  • Front Desk Manager

    3 days ago


    Rockville, Maryland, United States MIMI JIMENEZ Full time

    Job OverviewAt MIMI JIMENEZ, we are seeking a skilled Front Desk Supervisor to lead our front desk team in delivering exceptional customer service. As a key member of our team, you will be responsible for managing a team of front desk associates, providing training and guidance, and ensuring that our guests receive a high level of service.Key...


  • Rockville, Maryland, United States Marriott International Inc Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Guest Experience Specialist to join our team at Courtyard Rockville. As a key member of our front desk team, you will be responsible for delivering exceptional guest service, ensuring a smooth and memorable stay for our guests.Key ResponsibilitiesProcess guest requests and resolve issues in a...


  • Rockville, Maryland, United States DogiZone Full time

    Front Desk Receptionist RoleWe are seeking a highly organized and friendly Front Desk Receptionist to be the face of our Company, DogiZone. This fast-paced role is responsible for handling all check-ins, check-outs, scheduling appointments, and providing exceptional customer service.Key Responsibilities:Manage front desk operations, ensuring a smooth and...


  • Rockville, Maryland, United States DogiZone Full time

    About DogiZoneDogiZone is a dynamic and growing company that provides top-notch services for dogs and their owners. We're passionate about delivering exceptional care and attention to every pet that walks through our doors.Job SummaryWe're seeking a highly skilled and enthusiastic Front Desk Receptionist to join our team. As the face of our company, you'll...


  • Rockville, Maryland, United States Medical Facilities of America Full time

    Job SummaryWe are seeking a highly organized and detail-oriented PRN Front Desk Receptionist to join our team at Medical Facilities of America. As a key member of our front office team, you will provide exceptional customer service and administrative support to our residents, families, and staff.Key ResponsibilitiesOperate the switchboard and paging system...

  • Front Desk Agent

    4 weeks ago


    Rockville, Maryland, United States free-classifieds-usa Full time

    Guest Experience Expert: Front Desk AgentWe are seeking a skilled Guest Experience Expert to join our team at the Bethesda North Marriott Hotel & Conference Center. As a key member of our front desk team, you will be responsible for delivering exceptional guest experiences and ensuring a smooth and memorable stay for our guests.Key Responsibilities:Provide...


  • Rockville, Maryland, United States Adventist HealthCare Full time

    Front Desk Coordinator OpportunityWe are seeking a highly organized and detail-oriented Front Desk Coordinator to join our team at Adventist HealthCare's Outpatient Wellness Clinic. As a key member of our administrative staff, you will play a vital role in ensuring the smooth operation of our clinic.Key Responsibilities:Schedule patient appointments and...

  • Front Desk Team Lead

    2 weeks ago


    Rockville, Maryland, United States El Cap Planet Granite Earth Treks Movement Full time

    Transformative Experiences at MovementAt Movement, our core values of partnership, inclusion, passion, innovation, and integrity drive everything we do. We're not just a climbing gym - we're a community that's dedicated to transforming lives through climbing, yoga, and fitness. As the country's largest network of climbing gyms, we're building an...


  • Rockville, Maryland, United States Ultimate Staffing Full time

    Front Desk Administrator RoleUltimate Staffing is seeking a highly skilled and organized Front Desk Administrator to join our team in Rockville. This is a full-time, in-office position with a great accounting firm offering excellent benefits and company perks.Key Responsibilities:Client Interaction:Provide exceptional customer service by warmly greeting...