Front Desk Night Auditor

5 days ago


Lexington, Kentucky, United States Tru by Hilton University Medical Center Full time
Job Title: Night Auditor

At Tru by Hilton University Medical Center, we are seeking a detail-oriented and customer-focused Night Auditor to join our front desk team.

Job Summary:

The Night Auditor is responsible for ensuring the accuracy of hotel transactions, maintaining a clean and organized front desk area, and providing exceptional guest service during overnight shifts.

Key Responsibilities:

  • Financial Transactions: Perform nightly audits to ensure accurate financial records, balance accounts, and reconcile discrepancies.
  • Guest Services: Greet and register guests, assign rooms, and provide information on hotel services and local attractions.
  • Communication: Contact housekeeping or maintenance staff to address guest issues, transmit and receive messages, and provide updates to guests.
  • Administrative Tasks: Sort incoming mail and messages, assist with tour and restaurant reservations, and maintain the lobby and common areas.
  • Supervision: Supervise other employees when needed and ensure a smooth transition of shifts.

Requirements:

We require a high school diploma and previous customer service experience. Strong numerical and analytical skills, excellent communication skills, and proficiency with Microsoft Office and hospitality software are essential for this role.

Why Join Our Team:

As a Night Auditor at Tru by Hilton University Medical Center, you will have the opportunity to work in a dynamic and fast-paced environment, develop your skills, and provide exceptional service to our guests.


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