Front Desk Representative

4 days ago


Lexington, Kentucky, United States Greer Companies Full time

At Greer Companies, we are seeking a skilled Front Desk Agent to provide exceptional service to our guests at the Hampton Inn Lexington Medical Center location.

What We Offer:

  • Competitive compensation and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and inclusive work environment

Responsibilities:

  • Manage front desk activity, handle guest check-ins and check-outs, and ensure customer satisfaction
  • Schedule wake-up calls and other concierge activities according to guest preference
  • Handle customer requests and complaints, and direct other employees or departments accordingly
  • Manage and update all official documentation pertaining to the role
  • Answer calls and queries related to potential booking

We are committed to hiring a diverse workforce and sustaining an inclusive culture that provides equal opportunities to associates and applicants for employment without regard to race, color, religion, gender, national origin, marital status, genetic information, age, disability, sexual orientation, gender identity, or status as a Vietnam-era or special disabled veteran.

This policy applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training.



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