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Customer Engagement Specialist

2 months ago

Louisville, Kentucky, United States Advanced Innovations Full time
Job Overview

At Advanced Innovations, we pride ourselves on delivering exceptional client experiences through innovative solutions. We are currently seeking a motivated individual to fill the role of Client Support Specialist. This position is crucial in enhancing the visibility of our company and its offerings while ensuring consistent and strategic communication with various audiences.

Key Responsibilities:

  • Engage with potential customers by providing insights into the products and services offered by our clients.
  • Develop lasting relationships with clients through strong interpersonal skills and a personable approach.
  • Address inquiries regarding our services and highlight the advantages of our brand compared to competitors.
  • Collaborate with the Client Support Specialist team in regular meetings to devise strategies aimed at meeting customer acquisition and sales objectives.
  • Participate in training sessions to stay informed about new products, services, or promotional offers, ensuring accurate and current information is provided to customers.
  • Efficiently and accurately process customer orders.

Qualifications:

  • Preferred 0-2 years of experience in a customer-focused role.
  • High School Diploma or equivalent is required.
  • A College Degree is preferred but not mandatory.
  • Excellent communication skills are essential.
  • Ability to manage multiple responsibilities with flexibility.

Benefits:

  • A positive and inclusive workplace culture.
  • Opportunities for professional growth and advancement.
  • Paid time off on all major holidays.
  • Opportunities for travel and participation in company events.
  • Stable work schedule and job security.

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