VP, Customer Engagement Lead

4 weeks ago


Louisville, Kentucky, United States Capella Space Full time
About the Role

We are seeking a seasoned and strategic leader to join our team as a Vice President of Customer Engagement. This individual will play a critical role in shaping and executing our customer engagement strategy, driving revenue growth, and overseeing the customer engagement function and revenue management efforts.

Key Responsibilities
  • Business Development: Identify, qualify, and capture new business opportunities, including federal, government, and international customers.
  • Revenue Management: Oversee the development and execution of revenue generation strategies, including account management and business development.
  • Customer Engagement: Build and maintain strong relationships with key customers and stakeholders, ensuring their needs and expectations are met.
  • Strategic Leadership: Develop and execute a comprehensive customer engagement strategy that aligns with the company's business objectives and growth targets.
  • Team Leadership: Lead, mentor, and develop a high-performing team focused on customer engagement and revenue generation.
Requirements
  • Minimum of 10 years of executive-level experience leading large-scale customer operations or revenue-generating teams.
  • Proven track record of building and scaling high-performance organizations, ideally in a fast-paced, high-growth startup environment.
  • Customer Engagement leadership with industry experience is strongly preferred.
What We Offer

Capella Space is a highly collaborative team environment, providing an opportunity to work with some of the brightest minds in the space industry. We offer a competitive salary range of $212,000 - $280,900, as well as a comprehensive benefits package, including up to 100% paid medical coverage, equity, 401K Plan, and more.


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