Customer Service Specialist

5 days ago


Louisville, Kentucky, United States Rainbow Blossom Full time
Job Title: Customer Service/Produce Specialist

Rainbow Blossom is seeking a highly motivated and customer-focused individual to join our team as a Customer Service/Produce Specialist. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and ensuring that our customers have a positive shopping experience.

Key Responsibilities:
  • Provide excellent customer service to our customers, assisting them in finding the items they need and completing customer requests.
  • Process customer purchases quickly and accurately, while maintaining a clean and orderly register.
  • Stock product to the shelf quickly and accurately, ensuring that products are stocked in the correct location and are priced correctly.
  • Rotate and verify dates on product as you stock it to ensure it hasn't expired.
  • Perform cleaning tasks, as assigned, to maintain clean shelves, coolers, counters, and bins.
  • Assist customers in making purchasing decisions about Produce department items.
  • Stock, rotate, and maintain the produce shelves to ensure produce is always full, fresh, and abundant.
  • Cull produce all day long to ensure produce is always fresh.
  • Crisp and prep produce for sale, following all health and safety policies.
Requirements:
  • Must have a Food Service Manager Certification completed within 90 days of hire.
  • Maintain a positive attitude and the highest levels of professionalism.
  • Must feel comfortable greeting all customers promptly, with kindness, respect, enthusiasm, and an overall great attitude.
  • Must have great communication skills by showing the ability to listen, ask questions, and receive clear instructions.
  • Must be able to provide the highest level of customer service to our customers, going above and beyond to take care of their needs.
  • Must be willing to accept and embrace feedback from management.
  • Ability to work a flexible work schedule, including nights, weekends, and holidays, as needed.
Benefits:
  • 401(k) Matching
  • Dental insurance
  • Employee Discount
  • Flexible Schedule
  • Health Insurance
  • Paid Time Off
  • Vision Insurance
  • Supplemental Bonus Pay

This is a full-time position available. Open availability preferred.



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