Community Engagement Specialist

1 week ago


Dallas, Texas, United States Downtown Dallas Inc Full time
Job Overview

Position Summary

The Community Engagement Specialist plays a vital role in the outreach initiatives of Downtown Dallas Inc. This position focuses on connecting with individuals facing homelessness, offering essential support services, and facilitating access to resources that promote stable housing and address the root causes of homelessness.

Key Responsibilities

  • Conduct outreach efforts in urban areas, establishing connections with individuals experiencing homelessness and collaborating with local service providers to link them with case management and relevant support.
  • Assist in the coordination of outreach team activities, ensuring effective collaboration among team members.
  • Maintain precise records of all interactions with homeless individuals using a mobile tracking system.
  • Guide individuals to suitable community resources and support services tailored to their needs.
  • Perform follow-up visits to verify that individuals are receiving the necessary assistance and services.
  • Build trust and rapport with homeless individuals through empathetic engagement, utilizing a Housing First approach.
  • Facilitate referrals to shelters and agencies that cater to the specific needs of homeless individuals.
  • Participate in regular outreach meetings as required.
  • Execute additional tasks as assigned.

Qualifications

  • High School diploma or GED equivalent.
  • At least one year of experience in homeless services, outreach, or a related field.
  • Strong interpersonal and communication skills.
  • Ability to work independently and collaboratively within a team environment.

Essential Skills

  • Communication: Proficient verbal and written communication skills are essential for effective interaction with homeless individuals, community partners, and team members.
  • Interpersonal Skills: Ability to establish rapport and trust with diverse populations, including colleagues and community members.
  • Problem-Solving: Capacity to identify challenges faced by homeless individuals and devise appropriate solutions or referrals.
  • Knowledge of Social Services: Familiarity with social service systems and resources available to assist homeless individuals.
  • Crisis Management: Skills in managing and de-escalating crises effectively.
  • Adaptability: Flexibility to work in various environments and adjust to changing circumstances.
  • Ethical Standards: Commitment to maintaining confidentiality and respect in all interactions.
  • Team Collaboration: Ability to work effectively within a team and contribute to a supportive work environment.
  • Organizational Skills: Efficient time and resource management to meet job demands.
  • Self-Management: Awareness of personal strengths and the ability to seek support when needed.
  • Advocacy: Commitment to advocating for the rights and needs of homeless individuals.
  • Technical Skills: Basic proficiency in using technology for data entry and communication.

Physical Requirements:

  • Ability to engage with individuals in various outdoor settings.
  • Capability to navigate different terrains and environments.
  • Stamina to work in diverse weather conditions.
  • Ability to lift and carry supplies as needed.
  • Good vision and hearing for effective communication and safety.


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