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Community Engagement Specialist
2 months ago
Position Summary
The Community Engagement Specialist plays a vital role in the outreach initiatives aimed at assisting individuals facing homelessness. This position focuses on connecting with those in need, delivering essential support services, and facilitating access to resources that promote stable housing and address the root causes of homelessness.
Key Responsibilities
- Conduct outreach efforts in urban areas, collaborating with local service providers to connect individuals with case management and necessary support.
- Support the coordination of outreach activities, working alongside team leaders to enhance the effectiveness of engagement strategies.
- Maintain comprehensive records of interactions with individuals experiencing homelessness using a mobile tracking system.
- Guide individuals to suitable community resources and support services tailored to their specific needs.
- Perform follow-up visits to ensure that individuals are receiving the appropriate services and assistance.
- Build trust and rapport with homeless individuals, employing a Housing First approach to understand their unique circumstances.
- Facilitate referrals to shelters and agencies that align with the needs of those experiencing homelessness.
- Participate in regular outreach meetings to discuss strategies and share insights.
- Execute additional responsibilities as assigned.
Qualifications
- High School diploma or equivalent.
- At least one year of experience in outreach, homeless services, or a related field.
- Strong communication and interpersonal skills.
- Ability to work independently and collaboratively within a team environment.
Essential Skills
- Communication: Proficient verbal and written communication skills are essential for effective interaction with homeless individuals and community partners.
- Interpersonal Skills: Ability to establish rapport and trust with diverse populations, including colleagues and service providers.
- Problem-Solving: Capacity to identify challenges faced by homeless individuals and develop appropriate solutions or referrals.
- Knowledge of Social Services: Familiarity with social service systems and resources available for homeless individuals.
- Crisis Management: Skills in managing and de-escalating crises effectively.
- Adaptability: Flexibility to work in various environments and respond to changing circumstances.
- Ethical Standards: Commitment to confidentiality and respect in all interactions.
- Team Collaboration: Ability to work effectively within a team and contribute to a supportive work environment.
- Organizational Skills: Efficient time management and record-keeping abilities.
- Self-Management: Awareness of personal strengths and boundaries, with the ability to seek support when needed.
- Advocacy: Commitment to advocating for the rights and needs of homeless individuals.
- Technological Skills: Basic proficiency in using technology for data entry and communication.
Physical Requirements:
- Ability to engage with individuals in various outdoor settings.
- Stamina to work in diverse weather conditions.
- Capacity to lift and carry supplies as needed.
- Good vision and hearing for effective communication and navigation.