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Community Engagement Specialist

2 months ago


Dallas, Texas, United States Dallas Area Rapid Transit Full time

Position Overview:

The Dallas Area Rapid Transit (DART) seeks a dedicated professional to enhance communication between the organization and the community. This role is pivotal in fostering positive relationships with businesses, non-profits, and the public, while promoting awareness of public transportation initiatives and DART projects.

Key Responsibilities:

  • Organizes and facilitates public forums, hearings, and events to gather community feedback and build consensus on various projects and service modifications.
  • Develops and manages meetings in various formats, including virtual platforms, to encourage community involvement in DART's initiatives.
  • Ensures compliance with local, state, and federal regulations regarding public engagement and participation.
  • Actively participates in community events such as town hall meetings and civic gatherings to address concerns and disseminate information.
  • Engages in DART's outreach and educational programs to promote understanding of transit services.
  • Maintains and updates the external stakeholder contact database to enhance communication efforts.
  • Strengthens DART's presence in local chambers of commerce and similar organizations.
  • Builds and nurtures relationships with diverse stakeholder groups to facilitate effective communication.
  • Assists in research and planning for new or revised DART programs and initiatives.
  • Collaborates with consultants and DART staff to ensure project completion and alignment with community needs.
  • Acts as a knowledgeable liaison between DART and external organizations, keeping all parties informed of community issues and developments.
  • Prepares various reports and presentations for DART Board meetings and other stakeholders, ensuring clarity and accuracy in communication.
  • Performs additional duties as assigned to support DART's mission.

Qualifications:

  • Bachelor's degree in Business Administration, Public Administration, Communications, or a related field.
  • A minimum of three years of experience in community relations or public relations, with a focus on meeting coordination and facilitation.
  • Ability to pass a medical examination, including a drug screening.
  • Proficient in Microsoft Office and other relevant software applications.
  • Strong analytical and creative problem-solving skills.
  • Excellent multitasking abilities in a dynamic work environment.
  • Commitment to meeting the needs of stakeholders and fostering positive relationships.
  • Sound decision-making skills based on analysis and experience.
  • Quick learner with the ability to grasp new concepts and technical knowledge.
  • Exceptional written and verbal communication skills.
  • Team-oriented with a collaborative approach to problem-solving.
  • Ability to apply logical methods to identify and resolve complex issues.

Work Environment:

The role involves minimal exposure to adverse conditions, although some visits to operational facilities may expose the incumbent to typical workplace hazards. Adherence to safety protocols and use of protective equipment is required.

DART is an Equal Employment Opportunity Employer, committed to fostering diversity in the workplace.