SAN Infrastructure Specialist

1 week ago

Quantico, Virginia, United States BuddoBot Inc Full time
Job Overview

Position: Storage Area Network (SAN) Administrator

Position Summary:

BuddoBot Inc is seeking a qualified SAN Administrator to deliver expert technical direction and support for storage-related functions at client locations. The selected candidate will be an integral part of the Enterprise Cloud Infrastructure Services (ECIS) Team, which encompasses various technology sectors that facilitate the management and operation of the Government's Enterprise Network virtual and storage infrastructure services, including backup and recovery systems.

The role demands a senior-level SAN support professional who will be responsible for the configuration, implementation, and management of NetApp SnapCenter, volume snapshots, and ONTAP System Manager. The candidate will also oversee recovery protocols, hardware installations, and the security and accessibility of Logical Unit Numbers (LUNs), as well as monitor storage capacity and performance metrics.

The position requires advanced knowledge of storage clusters, software and hardware configurations, Windows operating systems, VMware, and networking technologies. Familiarity with the Internet Small Computer Systems Interface (iSCSI) protocol is essential, as the environment primarily utilizes NetApp and VMware technologies.

Clearance Requirement: Active DoD – TS/SCI

Compensation: The salary will be determined based on educational background, certifications, relevant work experience, and professional qualifications.

Key Responsibilities:

  • Ensure the optimal functioning of technologies related to Storage Area Networks.
  • Address SAN-related tickets escalated from the service desk, executing necessary administrative tasks and providing weekly status updates.
  • Generate monthly SAN Capacity Reports and Performance Metrics.
  • Develop documentation and provide training to Tier 1 service desk personnel for managing standard SAN incidents and service requests.
  • Facilitate coordination of incident tickets among Tier II, Tier III, and other relevant teams.
  • Utilize government-provided event management tools to monitor SAN health.
  • Support project initiatives related to SAN technologies.
  • Collaborate with the Engineering Team on SAN-related issues.
  • Participate in the change management process, submitting requests for approval and attending review boards.
  • Implement monitoring thresholds and conduct proactive event remediation.
  • Work alongside Government personnel to enhance SAN performance while recommending solutions that optimize Total Cost of Ownership (TCO) and improve Return on Investment (ROI).
  • Conduct analysis and remediation for DISA Security Technical Implementation Guidelines (STIG) in preparation for Cyber Readiness Inspections.
  • Provision new storage solutions, including LUNs and VMware datastores.
  • Assist with mailbox restoration in collaboration with the Exchange team, utilizing NetApp Single Mailbox Restore (SMBR).

Required Competencies:

  • Strong communication and interpersonal skills.
  • Ability to adhere to established policies and procedures.
  • Capability to convey information clearly and respond effectively to inquiries.
  • Aptitude for addressing challenges and resolving issues positively.

Education and Certification Requirements:

  • Professional certifications such as NetApp (NCDA), EMC (EMCISA), or Virtualization certifications.
  • IAT III Certification (CASP+ce, CCNP Security, CISSP (or Associate), GCED, or GCIH).

Experience Requirements:

  • Comprehensive understanding of iSCSI, CIFS, and NFS protocols.
  • Extensive knowledge of VMware vCenter, HA, and DRS.
  • A minimum of 5 years of experience in managing and configuring SAN storage devices.
  • Proficient understanding of networking and Windows Server configuration.
  • Experience with SnapCenter is preferred.

Technical Skills:

  • In-depth knowledge of NetApp SAN Storage Technologies.

Work Environment:

  • Typical office setting with standard office equipment.
  • Minimal travel may be required (0-10%).
  • Potential for off-hours work to support system releases and outages.
  • Occasional lifting of small items up to 10 lbs.
  • Must be able to maintain a stationary position for approximately 50% of the time.
  • Regular use of computers and office machinery is expected.

The information provided above outlines the general responsibilities and requirements for this position. It is not intended to be an exhaustive list of duties or responsibilities. Management reserves the right to assign or reassign duties as necessary. Reasonable accommodations may be made for individuals with disabilities to perform essential functions.

Equal Employment Opportunity: Veterans/Disabled

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