Field Service Engineer for Analytical Instruments

2 weeks ago

Phoenix, Arizona, United States Veolia Water Technologies & Solutions Full time

Company Overview
Veolia Water Technologies & Solutions (VWTS) stands as a global frontrunner in the domains of water recovery, treatment, and reuse. Our expertise encompasses the design, provision, and maintenance of diverse water systems and monitoring apparatus across various sectors, including pharmaceuticals, food and beverage, microelectronics, and municipal water treatment. We are recognized as a premier manufacturer of total organic carbon (TOC) analyzers and certified reference materials, with our innovative endotoxin analyzer being the latest enhancement to our analytical instruments range. Our commitment lies in delivering not only exceptional technology and design but also unparalleled quality, service, and application support.

Position Summary
The Field Service Engineer (FSE) will deliver both routine and advanced field service assistance for our Sievers brand total organic carbon (TOC) analytical instruments and their accessories at client locations primarily within the metropolitan area. Responsibilities will encompass maintenance, verification, validation, repair, and calibration tasks, along with troubleshooting operational challenges. This role necessitates residency within designated areas.

Key Attributes
We seek a proactive individual who thrives in independent work settings and pays close attention to detail. The ideal candidate will prefer to manage their own planning, scheduling, and confirmation of services while effectively balancing diverse priorities. A scientific approach to the operation, maintenance, and repair of analytical instruments is essential, alongside proficiency in completing daily and weekly administrative tasks. Strong client focus and effective communication skills, both written and verbal, are critical for success in this position. We are looking for a technically skilled candidate with experience in technical field support, customer service, and familiarity with ultra-pure water applications or analytical instrumentation in laboratory environments.

Responsibilities

  • Travel to client locations to conduct preventive maintenance and related services on TOC equipment.
  • Plan, schedule, and confirm customer services, including coordinating travel and parts shipments.
  • Maintain administrative duties, parts inventory, and relevant training.
  • Engage with customer inquiries, participate in sales rhythm calls, and attend service team meetings.
  • Respond to urgent service requests with specified response commitments for troubleshooting and repairs.
  • Compose clear and concise reports for clients.
  • Assist with special projects and new hire training as directed by supervisors.
  • Collaborate closely with Sales to identify new instrument and service opportunities, as well as upsell services and consumables based on client needs.
  • Ensure adherence to safety protocols on the job, including the operation and maintenance of a company vehicle and compliance with all relevant environmental, health, and safety policies.
  • Domestic travel is expected to be around 70%.

Qualifications

Knowledge, Skills & Abilities

  • Strong technical, mathematical, and customer service skills.
  • Able to prioritize tasks effectively, balancing service and administrative responsibilities.
  • Proficient in troubleshooting and problem-solving, with a focus on identifying root causes.
  • General knowledge of electrical equipment, chemistry, and safety protocols.
  • Manual dexterity and coordination sufficient for servicing instruments and handling electrical equipment.
  • Ability to learn company procedures promptly upon employment.
  • Proficient in computer applications, including word processing and spreadsheets.
  • Skilled in using hand tools, calibrated instruments, and analytical equipment, as well as handling hazardous materials.
  • Excellent verbal and written communication skills.
  • Self-motivated, capable of driving projects to completion with minimal oversight.
  • Ability to effectively communicate and collaborate within a commercial team environment.
  • Strong decision-making skills based on risk-reward analysis and business objectives.

Education & Experience
Required:
Associate's Degree in a Science, Technical, or Engineering discipline or equivalent education, along with a minimum of 3 years of experience in ultra-pure water applications or servicing and/or operating analytical instrumentation in a laboratory setting.

Preferred:

  • Bachelor's Degree in Chemical Engineering, Chemistry, Biology, Engineering, or Physics, or equivalent education, with at least 1 year of experience in ultra-pure water applications or servicing and/or operating analytical instrumentation in a laboratory environment.

Additional Information

Working Conditions
Flexibility to work a schedule that accommodates customer needs, including significant travel to client sites. This role may require overnight stays and air travel to various destinations.

Why You'll Appreciate Working Here
We value diversity and strive to create an inclusive workplace that empowers individuals to contribute their best. Our organization recognizes and rewards hard work and achievements, offering opportunities for growth and internal promotions. We foster a collaborative culture that values innovation and talent development.

At Veolia, we believe that diverse teams lead to smarter decisions and better results. We are proud to be an equal opportunity employer, committed to diversity and inclusion at all levels of our organization.

  • Field Service Engineer

    4 days ago

    Phoenix, Arizona, United States Gable Search Group Full time

    Job Summary: We are seeking a highly skilled Field Service Engineer to join our team at Gable Search Group. As a Field Service Engineer, you will be responsible for providing on-site service and support to our clients in the analytical instrumentation field.Key Responsibilities:Perform preventive maintenance, troubleshooting, repair, and calibration of...

  • Field Service Engineer for Analytical Instruments

    2 weeks ago

    Phoenix, Arizona, United States Veolia Water Technologies & Solutions Full time

    Veolia Water Technologies & Solutions (VWTS) stands as a global frontrunner in the realms of water recovery, treatment, and reuse. Our expertise encompasses the design, provision, and maintenance of a diverse array of water systems and monitoring apparatus across various sectors, including pharmaceuticals, food and beverage, microelectronics ultrapure water,...

  • Analytical Instruments Field Service Engineer

    1 month ago

    Phoenix, Arizona, United States Veolia Water Technologies & Solutions Full time

    Company DescriptionVeolia Water Technologies & Solutions (VWTS) is a worldwide leader in water recovery, treatment, and reuse. We design, supply, and service a range of water systems and monitoring equipment in industries ranging from pharmaceutical to food and beverage applications, and from microelectronics ultrapure water to municipal water and industrial...

  • Field Calibration Specialist

    2 weeks ago

    Phoenix, Arizona, United States Field Calibrations, Inc. Full time

    Benefits:Competitive salaryHealth insuranceOpportunity for advancementPaid time offTraining & developmentCompany Overview:Field Calibrations, Inc. stands at the forefront of test and precision measurement services, recognized for our unwavering dedication to accuracy, reliability, and innovation. We cater to a diverse array of industries, assisting...

  • Field Calibration Specialist

    2 weeks ago

    Phoenix, Arizona, United States Field Calibrations, Inc. Full time

    Benefits:Competitive salaryHealth insuranceOpportunities for career advancementPaid time offTraining and development programsCompany Overview:Field Calibrations, Inc. is a prominent provider of calibration services, specializing in precision measurement and diagnostic equipment. Our commitment to accuracy, reliability, and innovation has established us as a...

  • Technical Support Engineer

    2 weeks ago

    Phoenix, Arizona, United States Veolia Water Technologies & Solutions Full time

    Company OverviewVeolia Water Technologies & Solutions (VWTS) is a global leader in water recovery, treatment, and reuse. We specialize in designing, supplying, and servicing a variety of water systems and monitoring equipment across multiple industries, including pharmaceuticals, food and beverage, microelectronics, and municipal water treatment.Position...

  • Field Calibration Specialist

    2 weeks ago

    Phoenix, Arizona, United States Field Calibrations, Inc. Full time

    Benefits:Competitive salaryHealth insuranceOpportunities for career advancementPaid time offTraining and development programsCompany Overview:Field Calibrations, Inc. is a prominent provider of calibration services for testing, precision measurement, and diagnostic equipment. We are recognized for our dedication to accuracy, reliability, and innovation...

  • Technical Support Engineer

    2 weeks ago

    Phoenix, Arizona, United States Veolia Water Technologies & Solutions Full time

    Veolia Water Technologies & Solutions (VWTS) stands as a global frontrunner in the domains of water recovery, treatment, and reuse. Our expertise encompasses the design, provision, and maintenance of an extensive array of water systems and monitoring apparatus across various sectors, including pharmaceuticals, food and beverage, microelectronics ultrapure...

  • Instrumentation & Control Systems Engineer

    5 days ago

    Phoenix, Arizona, United States United Integrated Services (USA) Corp. Full time

    Job SummaryUnited Integrated Services (USA) Corp. is seeking a highly skilled Instrumentation & Control Systems Engineer to join our team. As a key member of our engineering team, you will be responsible for designing, testing, and implementing control systems for our manufacturing facilities.Key ResponsibilitiesDesign and develop control systems for...

  • Junior Field Service Engineer

    2 weeks ago

    Phoenix, Arizona, United States Activ8 Full time

    A prominent global manufacturer in the automation sector is seeking a Junior Field Service Engineer who thrives in hands-on environments. This organization specializes in the Semiconductor Industry.The ideal candidate will possess a solid understanding of diagnosing mechanical issues in industrial machinery and will be proficient in interpreting blueprints...

  • Bilingual Field Service Engineer

    1 week ago

    Phoenix, Arizona, United States HotFoot Recruiters Full time

    Exciting Opportunity for a Bilingual Field Service Project EngineerWe are seeking a skilled professional to take on the role of a Bilingual Field Service Project Engineer. This position involves a variety of responsibilities that are crucial for successful project execution.Site Inspections: Conduct thorough evaluations of project sites to ensure compliance...

  • Service Engineer Specialist

    2 weeks ago

    Phoenix, Arizona, United States Your Hiring Coaches Full time

    As a Service Engineer Specialist, you will deliver on-site technical support, encompassing preventive maintenance, calibration, installation, and training across a diverse range of product lines. Ideally, you will be situated in a central location within the designated region. The compensation for this role is competitive, with a base hourly rate of $33.80,...

  • Field Service Engineer

    1 day ago

    Phoenix, Arizona, United States Principal Service Solutions Full time

    Job DescriptionCompany OverviewPrincipal Service Solutions is a leading technical workforce provider that specializes in safeguarding the quality of operations at high-tech companies. We are committed to creating innovative solutions that drive efficiency and unleash the power of the high-tech workforce around the world.Job SummaryWe are seeking a...

  • Field Service Engineer

    3 days ago

    Phoenix, Arizona, United States Principal Service Solutions Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Field Service Engineer to join our team at Principal Service Solutions. As a Field Service Engineer, you will be responsible for performing on-site service and repair of semiconductor processing equipment, troubleshooting equipment problems, and maintaining records and reports as required.Key...

  • Field Service Engineer

    4 days ago

    Phoenix, Arizona, United States Principal Service Solutions Full time

    Job DescriptionCompany OverviewPrincipal Service Solutions is a leading technical workforce provider that specializes in safeguarding the quality of operations at high-tech companies. We are committed to creating innovative solutions that drive efficiency and unleash the power of the high-tech workforce around the world.Job SummaryWe are seeking a...

  • Field Service Engineering Specialist

    1 week ago

    Phoenix, Arizona, United States Prosum Full time

    Overview: Prosum is seeking dedicated professionals for the role of Field Services Engineer. This position is crucial for delivering exceptional service to our clients in the semiconductor sector.Key Responsibilities:Independently execute field service engineering tasks for our esteemed clientele.Troubleshoot complex machinery and technical issues...

  • Onsite Field Service Engineer

    2 weeks ago

    Phoenix, Arizona, United States Prosum Full time

    Overview: Prosum is seeking dedicated Field Services Engineers to deliver exceptional support to our clients in the semiconductor sector. This role involves significant onsite presence, with opportunities for remote work.Key Responsibilities:Conduct independent field service engineering tasks for our esteemed clients.Troubleshoot complex equipment and...

  • Senior Systems Service Engineer

    1 month ago

    Phoenix, Arizona, United States Schneider Electric USA, Inc Full time

    Summary:Provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems. Checks out and approves operational quality of system equipment.The employee needs to have the ability to instruct customers in the operation...

  • HR Reporting

    2 weeks ago

    Phoenix, Arizona, United States American Express Full time

    You Lead the Way. We've Got Your Back. At American Express, we empower individuals and organizations to achieve remarkable growth. By becoming part of our diverse and global community, you will experience an unwavering commitment to support our customers, communities, and each other. Here, you will have the opportunity to learn and grow, crafting a...

  • HR Reporting

    2 weeks ago

    Phoenix, Arizona, United States American Express Full time

    You Drive Innovation. We Support Your Journey. With the right support, individuals and organizations can achieve remarkable progress. At American Express, you become part of a global and diverse team dedicated to empowering our customers, communities, and each other. Here, you will develop and advance your career in a way that is uniquely meaningful to...