Beverage Equipment Maintenance Specialist

1 week ago


Houston, Texas, United States Royal Gourmet House, Inc Full time
Job DescriptionPosition Overview
Royal Gourmet House, Inc. is a reputable distributor in the coffee and frozen beverage sector, recognized for our commitment to quality service over the years. We are currently seeking a proficient Beverage Equipment Maintenance Specialist who will be responsible for the repair, upkeep, and installation of various beverage machines, including coffee brewers, powdered cappuccino dispensers, and slushie makers. If you possess a strong technical aptitude and a dedication to customer satisfaction, this role may be a perfect fit for you.

Key Responsibilities
  • Expert Equipment Service: Troubleshoot, repair, and install beverage machinery; ensure timely completion of service documentation.
  • Enhance Customer Experience: Address customer concerns efficiently, follow up to confirm resolution, and provide training on equipment operation and care.
  • Inventory Management: Organize and maintain tools, parts, and equipment within the service vehicle; procure necessary components as required.
  • Training and Development: Work alongside the Field Service Manager to assist in the onboarding and training of new technicians.
Work Schedule:
  • Days: Monday - Friday
  • Hours: 8:00 AM - 4:30 PM
Qualifications
  • High school diploma or GED
  • Associate degree or certification in appliance repair is advantageous
  • Prior experience as a Beverage Repair Technician is preferred
  • Valid driver's license with a satisfactory driving record; capability to operate a service vehicle and lift up to 50 pounds.
  • Strong customer service abilities


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