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Beverage Equipment Maintenance Specialist

2 months ago


Houston, Texas, United States Royal Gourmet House, Inc Full time
Job Overview

Benefits:

  • 401(k)
  • 401(k) matching
  • Performance-based bonuses
  • Company vehicle
  • Competitive salary
  • Complimentary uniforms
  • Career advancement opportunities
  • Paid time off
  • Training and development programs

Position Summary

Royal Gourmet House, Inc. is a reputable distributor specializing in coffee and frozen beverage solutions. We are currently seeking a proficient Beverage Equipment Service Technician to deliver exceptional repair, maintenance, and installation services for coffee machines, powdered cappuccino dispensers, and slushie equipment. If you possess a strong technical aptitude and a commitment to outstanding customer service, we invite you to consider this opportunity.


Key Responsibilities

  • Provide Comprehensive Equipment Service: Troubleshoot, repair, and install beverage equipment including coffee, cappuccino, and slushie machines; ensure timely completion of service reports and logs.
  • Enhance Customer Satisfaction: Address customer concerns promptly, follow up to confirm satisfaction, and educate clients on the proper use and upkeep of equipment.
  • Oversee Equipment Inventory: Organize and maintain tools, parts, and equipment within the service vehicle; procure parts as necessary.
  • Facilitate Training Initiatives: Work alongside the Field Service Manager to onboard and train new service technicians effectively.

Work Schedule:

  • Days: Monday - Friday
  • Hours: 8:00 AM - 4:30 PM

Qualifications

  • High school diploma or GED required
  • Associate degree or certification in appliance repair preferred
  • Prior experience as a Beverage Repair Technician is advantageous
  • Valid driver's license with a satisfactory driving record; capability to operate a service van and lift up to 50 pounds.
  • Exceptional customer service abilities