Beverage Equipment Maintenance Specialist
2 weeks ago
- 401(k)
- 401(k) matching
- Performance-based bonuses
- Company vehicle
- Competitive salary
- Complimentary uniforms
- Career advancement opportunities
- Paid time off
- Training and development programs
Job Overview
Royal Gourmet House, Inc. is a prominent distributor of coffee and frozen beverage solutions, proudly serving our clients for two decades. We are seeking a proficient Beverage Equipment Service Technician to deliver exceptional repair, maintenance, and installation services for coffee machines, powdered cappuccino dispensers, and slushie makers. If you possess a strong technical background and a commitment to outstanding customer service, we invite you to consider this opportunity.
Key Responsibilities:
- Provide Exceptional Equipment Service: Troubleshoot, repair, and install beverage equipment, including coffee and cappuccino machines; ensure timely completion of service reports and logs.
- Enhance Customer Satisfaction: Address customer concerns promptly, follow up to confirm satisfaction, and educate clients on equipment operation and upkeep.
- Oversee Equipment Inventory: Organize and maintain tools, parts, and equipment within the service vehicle; procure parts as necessary.
- Facilitate Training Initiatives: Work alongside the Field Service Manager to onboard and train new service technicians.
Work Schedule:
- Days: Monday - Friday
- Hours: 8:00 AM - 4:30 PM
- High school diploma or GED
- Associate degree or certification in appliance repair is preferred
- Prior experience as a Beverage Repair Technician is advantageous
- Valid driver's license with a satisfactory driving record; capability to operate a service van and lift up to 50 pounds.
- Strong customer service abilities
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