Customer Service Branch Associate

3 days ago


Salt Lake, Utah, United States The Sherwin-Williams Company Full time
{"Job Title": "Customer Service Branch Associate", "Job Summary": "We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Branch Associate. In this role, you will be responsible for providing exceptional customer service, preparing and completing orders, and ensuring timely delivery of products. If you have a passion for delivering outstanding customer experiences and working in a fast-paced environment, we encourage you to apply.", "Responsibilities": "Key Responsibilities:
  • Prepare and complete orders for delivery or pickup according to schedule (load, pack, wrap, label, ship)
  • Load and unload products from deliveries
  • Operate and maintain warehouse vehicles and equipment
  • Assist in planning delivery schedule to optimize unit efficiency
  • Assist customers in person and over the phone by determining needs and presenting appropriate products and services
  • Process sales transactions accurately and consistent with policies and procedures
  • Deliver products to the customer in a safe and timely manner
  • Communicate and cooperate with supervisors and coworkers
  • Keep a clean and safe working environment and optimize space utilization
  • Follow quality service standards and comply with procedures, rules and regulations
  • Ensure that the stockroom is organized
  • Comply with inventory control procedures and assist with bi-annual inventory review
", "Requirements": "Minimum Requirements:
  • Must be at least eighteen (18) years of age
  • Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
  • Must have a valid, unrestricted Driver's License
  • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
  • Must be willing to work all scheduled hours, with or without reasonable accommodation
  • Must have at least one (1) year of work experience in customer service, retail, or sales
", "Preferred Qualifications": "Preferred Qualifications:
  • Have at least one (1) year of work experience in a Sherwin-Williams Automotive Branch
  • Have at least two (2) years of work experience in customer service, retail, or sales
  • Have at least one (1) year of work experience using material handling equipment (for example: forklifts (stand and sit), pallet jacks, hand trucks, order pickers, vacu-hoists, drum dollys, conveyor belts, etc.)
  • Have at least a High School diploma or GED
", "Company Information": "The Sherwin-Williams Company is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees.", "Contact Information": "For more information about this role, please contact our HR department at [insert contact information]."}

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