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Customer Service Representative

2 months ago

Salt Lake, Utah, United States National Seating & Mobility Full time

**Job Summary**

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at National Seating & Mobility. As a key member of our branch administration team, you will play a vital role in providing exceptional service to our clients, care givers, and referral sources.

**Key Responsibilities:**

  • Act as the primary liaison between clients, care givers, and referral sources, ensuring seamless communication and resolution of inquiries.
  • Manage phone requests and inquiries in a helpful and professional manner, providing timely and accurate information to clients.
  • Coordinate with branch staff, clients, clinicians, and care givers to ensure efficient order management and completion of work orders.
  • Perform data entry, clerical support tasks, and assist with physical inventory, as needed.

**Requirements:**

  • High School Diploma or equivalent.
  • Excellent communication and organizational skills.
  • Proficiency in computer applications and software.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.

**What We Offer:**

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.

**About Us:**

National Seating & Mobility is a leading provider of complex mobility solutions, serving clients in over 200 cities and Canada. We are committed to delivering exceptional service and care to our clients, and we are seeking like-minded individuals to join our team.