Culinary Operations Manager

7 days ago


Hyattsville, Maryland, United States Compass Group, North America Full time
Job Summary

As a Culinary Supervisor with Compass Group, North America, you will play a critical role in ensuring the success of our food service operations. This position involves direct supervision of food-service associates, training, and development of team members, as well as maintaining high standards of quality, safety, and customer satisfaction.

Key Responsibilities
  • Leadership and Team Management: Directly supervise food-service associates, providing guidance, coaching, and feedback to ensure they meet performance expectations.
  • Training and Development: Train employees on food preparation, presentation, and service standards, as well as company policies and procedures.
  • Quality Control: Ensure that all food products meet quality and safety standards, adhering to HACCP guidelines and company protocols.
  • Inventory Management: Advise management on purchasing requirements, minimizing waste and avoiding product shortages.
  • Customer Service: Ensure that customers receive exceptional service, responding to feedback and concerns in a timely and professional manner.
Requirements

To be successful in this role, you will need:

  • Excellent Leadership and Communication Skills: Ability to motivate and guide team members, communicate effectively with colleagues and management.
  • Strong Organizational and Time Management Skills: Ability to prioritize tasks, manage multiple responsibilities, and meet deadlines.
  • Knowledge of Food Safety and Quality Control: Familiarity with HACCP guidelines and company protocols for ensuring food safety and quality.
  • Ability to Work in a Fast-Paced Environment: Ability to adapt to changing circumstances, prioritize tasks, and maintain a calm and professional demeanor under pressure.


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