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Retail Operations Assistant Manager

2 months ago

Hyattsville, Maryland, United States SOLEPLY Full time
Job Overview

The Assistant Manager of Retail Operations plays a vital role in supporting the Store Manager in overseeing daily store functions. This position is essential for delivering outstanding customer experiences, driving sales performance, managing stock levels, and leading the store team effectively.

Company Background

Soleply, established as a premier destination for streetwear and sneaker enthusiasts, is dedicated to creating a unique shopping atmosphere that fosters community engagement. Our mission is to personalize every customer interaction, ensuring that each visit is memorable.

Key Responsibilities
  1. Store Management: Lead the store to achieve sales targets through effective leadership and operational excellence.
  2. Customer Experience: Cultivate a welcoming environment that prioritizes customer satisfaction and addresses inquiries and concerns promptly.
  3. Team Leadership: Recruit, train, and mentor store staff, ensuring they deliver exceptional service and product knowledge.
  4. Sales Strategy: Collaborate with the Store Manager to implement sales initiatives and create attractive product displays.
  5. Inventory Control: Assist in managing stock levels, including receiving shipments and conducting inventory counts.
  6. Operational Compliance: Ensure adherence to health and safety regulations while maintaining store cleanliness and organization.
Qualifications
  1. High school diploma or equivalent; a Bachelor's degree is preferred.
  2. Prior experience in retail, particularly in sneaker or sportswear environments.
  3. Strong communication skills and a customer-focused mindset.
  4. Proven leadership abilities with a passion for sneakers and retail trends.
  5. Organizational skills and the ability to manage multiple tasks efficiently.
Benefits

We offer a competitive salary, opportunities for professional growth, and a comprehensive benefits package, including health care options, paid time off, and employee discounts.

This position requires a commitment to fostering a positive team culture and driving store success through collaboration and innovation.