Retail Operations Assistant Manager

1 week ago


Hyattsville, Maryland, United States SOLEPLY Full time
Job Overview

The role of the Assistant Retail Manager is pivotal in supporting the Store Manager in the seamless operation of the retail environment. You will be instrumental in delivering outstanding customer service, driving sales performance, managing stock levels, and leading the store team.

Company Background

Soleply has established itself as a premier destination for sneaker enthusiasts and streetwear aficionados. Since its inception, the company has focused on creating a community-oriented shopping experience that goes beyond mere transactions, emphasizing personalized interactions with every customer.

Key Responsibilities
  1. Store Management: Oversee daily operations to ensure sales targets are met through effective leadership and organization.
  2. Customer Experience: Foster a welcoming atmosphere, addressing customer inquiries and resolving issues promptly.
  3. Sales Strategy: Collaborate with the Store Manager to implement sales initiatives and create appealing product displays.
  4. Inventory Control: Assist in managing stock levels, conducting inventory counts, and ensuring timely replenishment of merchandise.
  5. Team Development: Recruit, train, and mentor store staff, providing guidance to enhance performance and customer service.
  6. Operational Excellence: Maintain store cleanliness and organization, adhering to visual merchandising standards.
  7. Product Knowledge: Stay informed about the latest sneaker trends and educate the team on product features.
  8. Loss Prevention: Implement measures to safeguard against theft and ensure compliance with return policies.
  9. Health and Safety: Uphold health and safety regulations within the store environment.
Qualifications
  1. High school diploma or equivalent; a Bachelor's degree is preferred.
  2. Previous experience in retail, particularly in footwear or sportswear.
  3. Strong customer service skills with effective communication abilities.
  4. Proven leadership capabilities and a passion for sneaker culture.
  5. Excellent organizational skills and the ability to manage multiple tasks.
  6. Familiarity with POS systems and basic computer applications.
  7. Willingness to work flexible hours, including weekends and holidays.
Compensation and Benefits

This position offers a competitive salary, with potential for bonuses based on sales performance. Additional benefits include:

  • PTO (Paid Time Off)
  • Health care options, including vision and dental coverage
  • 401K plan with matching contributions
  • Employee discounts
  • Opportunities for professional growth

The Assistant Retail Manager plays a crucial role in shaping the customer experience and driving the success of Soleply. Your commitment to excellence and teamwork will be key in fostering a vibrant shopping environment.



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