Senior Account Executive

2 weeks ago

Salem, Oregon, United States Building Automation Products, Inc. (BAPI) Full time

Candidate must be a U.S. Citizen or Permanent Resident and located within the United States.

Preferred background in HVAC or technical fields.

Building Automation Products, Inc. (BAPI) is a family-owned enterprise that values work-life balance and operates on a global scale.

Position Overview: The Key Account Specialist enhances the value of BAPI and the Sales Team by promoting BAPI's HVAC/R Sensors. This role leverages technical expertise, organizational skills, and customer insights to influence clients and tailor solutions to their requirements, ultimately driving revenue growth. Additionally, the specialist contributes to marketing strategies, market analysis, and the technical advancement of products and services.

Benefits: Comprehensive benefits package including relocation reimbursement, health, dental, vision insurance, paid time off, eight paid holidays, 401k matching with full vesting after 90 days, and more.

Key Responsibilities:

Engage in sales activities, assess customer requirements, and effectively apply product solutions by:

  1. Defining market strategies and objectives for products.
  2. Gathering and coordinating data and insights from BAPI personnel.
  3. Building and maintaining positive, long-term relationships with clients by understanding their business needs and promoting suitable BAPI products.
  4. Collaborating with both new and existing clients to create accurate sales forecasts.
  5. Conducting market research to identify potential customers.
  6. Evaluating product appeal based on customer technical and manufacturing requirements.
  7. Following up on sales leads and initiating contact with prospective clients.
  8. Documenting all customer interactions in accordance with established procedures.
  9. Coordinating closely with Customer Service Representatives to ensure they have the necessary information.

Deliver impactful sales presentations and successfully close deals by:

  1. Developing and proposing tailored solutions to meet customer HVAC/R needs.
  2. Utilizing BAPI tools to present to both new and existing clients.
  3. Staying informed about industry trends and regulatory changes.
  4. Conducting regular sales calls to foster relationships and follow up on leads, ensuring departmental goals are met.
  5. Taking decisive actions to finalize contracts and close sales.
  6. Meeting established sales targets and revenue objectives.
  7. Addressing product and service issues, involving other departments as necessary.
  8. Reviewing and confirming all orders before they are processed for production.
  9. Submitting travel plans and reports in a timely manner.
  10. Collaborating with Marketing to ensure necessary materials are available.

Engage in the development of new products, modifications of existing offerings, and discontinuation of ineffective products by:

  1. Assessing product marketability and projecting sales.
  2. Recommending new technical products and modifications.
  3. Collecting and analyzing customer feedback and technical information.
  4. Working with the BAPI team to identify current and future customer needs.
  5. Measuring customer satisfaction with products and services.

Maintain industry knowledge through educational workshops, relevant publications, and networking.

Contribute to team success by achieving related objectives and completing special projects as assigned by supervisors.



Education Requirements:

(R) Associate's Degree or completion of a Trade or Technical School program.

(P) Bachelor's Degree preferred.

Preferred fields of study include Electronics, Engineering, Industrial Technology, or related disciplines, or equivalent experience.

Training, Skills, Knowledge, and Experience:

Required Training:

  1. (R) Electronics.
  2. (P) Customer Service/Relations.
  3. (P) HVAC/R.
  4. (P) Electro-Mechanical.
  5. (P) Industrial Technology.

Required Experience:

  1. (R) Proficiency in Microsoft Office Suite (Excel, Access, Word).
  2. (R) Strong written and verbal communication skills.
  3. (R) Minimum of three years of sales experience.

General Skills and Attributes:

  1. Strong customer orientation.
  2. Positive attitude and teamwork mentality.
  3. Professional demeanor and communication style.
  4. Effective time management and organizational skills.
  5. Attention to detail and goal-oriented approach.
  6. Flexibility and adaptability to changing circumstances.
  7. Critical thinking and innovative problem-solving abilities.
  8. Exceptional communication skills across various formats.


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