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Senior Account Executive

2 months ago

Salem, Oregon, United States Building Automation Products, Inc. (BAPI) Full time

Eligibility: Candidate must be a U.S. Citizen or Permanent Resident residing in the United States.

Preferred Background: Experience in HVAC or a related technical field is advantageous.

About BAPI: Building Automation Products, Inc. (BAPI) is a family-owned enterprise dedicated to promoting a healthy work-life balance while delivering innovative sensor solutions for HVAC and Building Automation Systems.

Role Overview: The Key Account Specialist plays a crucial role in enhancing BAPI's sales initiatives by leveraging technical expertise, organizational skills, and customer insights to effectively market BAPI's HVAC/R sensors. This position also contributes to marketing strategies, market analysis, and the technical advancement of products and services.

Employee Benefits: The company offers relocation reimbursement, comprehensive benefits including health, dental, vision, paid time off, eight paid holidays, a 401k match with full vesting after 90 days, and additional perks.

Key Responsibilities:

  1. Engage in sales outreach, assess customer requirements, and tailor product applications effectively.
  2. Define market strategies and objectives for product offerings.
  3. Collaborate with BAPI personnel to gather and coordinate essential data and insights.
  4. Build and maintain long-term relationships with clients by understanding their operations and addressing their needs with suitable BAPI products.
  5. Work with both new and existing clients to formulate accurate sales forecasts.
  6. Conduct market research to identify potential customers and their needs.
  7. Analyze product viability based on customer technical and manufacturing requirements.
  8. Follow up on sales inquiries and proactively reach out to prospective clients.
  9. Document all customer interactions in accordance with established procedures.
  10. Coordinate closely with Customer Service Representatives to ensure they have the necessary information.

Sales Presentation and Closing:

  1. Develop and present tailored solutions to meet customer HVAC/R requirements.
  2. Utilize BAPI tools to deliver presentations to both new and existing clients.
  3. Stay informed about industry trends, regulatory changes, and competitive activities.
  4. Conduct regular sales visits to foster relationships and follow up on leads to achieve departmental objectives.
  5. Actively pursue closing sales and finalizing contracts.
  6. Meet established sales targets and revenue expectations.
  7. Address product and service-related issues, involving other departments as necessary.
  8. Review and verify all orders before processing them for production.
  9. Prepare pre-travel plans and post-travel reports, ensuring timely follow-up on action items.
  10. Collaborate with Marketing to ensure the availability of necessary materials and documentation.

Product Development Participation:

  1. Assess product marketability and project future sales.
  2. Propose new technical products and recommend modifications or discontinuations of existing products.
  3. Collect, analyze, and disseminate customer feedback and technical information.
  4. Work with the BAPI team to identify current and future customer needs.
  5. Evaluate customer satisfaction regarding products and services.

Continuous Learning: Maintain industry knowledge through educational workshops, relevant publications, and networking opportunities.

Team Contribution: Support team objectives by achieving related results and participating in special projects as assigned by supervisors.



Educational Qualifications:

(R) Associate's Degree or completion of a Trade or Technical School program.

(P) Bachelor's Degree preferred in Electronics, Engineering, Industrial Technology, or a related field, or equivalent experience.

Required Training and Skills:

  1. (R) Electronics proficiency.
  2. (P) Customer Service/Relations experience.
  3. (P) HVAC/R knowledge.
  4. (P) Electro-Mechanical skills.
  5. (P) Industrial Technology expertise.

Experience Requirements:

  1. (R) Proficiency in Microsoft Office Suite (Excel, Access, Word).
  2. (R) Strong written and verbal communication skills.
  3. (R) Minimum of three years of sales experience.

General Skills and Attributes:

  1. Strong customer orientation.
  2. Positive attitude and a collaborative team spirit.
  3. Professional demeanor and effective phone communication.
  4. Time management skills with the ability to prioritize tasks.
  5. Attention to detail and a commitment to achieving defined goals.
  6. Flexibility and adaptability to changing requirements.
  7. Critical thinking and innovative problem-solving abilities.
  8. Exceptional communication skills, with a focus on respectful and culturally competent interactions.
  9. Ability to communicate professionally in verbal, written, and electronic formats with colleagues, vendors, and clients.


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